Business Partnerships and Innovation Coordinator (Part Time)

Location: Remote (Utah preferred)

Hours: ~10-20 hours per week

Pay: $18/hour

Type: Part-Time / Contract

About Sunny Street

Sunny Street is a purpose-driven platform helping charities raise funds more transparently while making giving feel joyful, social, and community-centered. We partner with nonprofits to simplify fundraising, increase engagement, and create meaningful impact.

Role Overview

This role blends sales outreach, relationship-building, and customer feedback. You’ll work directly with businesses—helping them sign up, onboarding them onto the platform, and gathering real-world insights that drive innovation and product improvement.

Key Responsibilities

Outreach and sign-up of businesses for the Sunny Street platform

Build relationships with business leaders and guide them through onboarding

Support businesses in learning and using the platform effectively

Test the software and identify bugs or usability issues

Gather and document customer feedback, pain points, and feature ideas

Share insights with the Sunny Street team to improve product experience and workflows

Identify opportunities for innovation and improved charity engagement

Key Performance Indicators (KPIs)

Success in this role will be measured by a mix of activity, outcomes, and insight quality, including:

Sales & Outreach

Number of businesses contacted per week

Number of businesses signed up/onboarded

Conversion rate from outreach → signup

Business Engagement & Success

Percentage of onboarded businesses actively using the platform

Time to first successful campaign or action on Sunny Street

Qualitative feedback from businesses on clarity and usefulness

Customer Feedback & Product Insights

Number of actionable feedback items submitted (pain points, feature requests, UX issues)

Quality and clarity of bug reports and usability findings

Patterns identified across multiple businesses (themes, trends, repeated friction points)

Innovation & Improvement

Recommendations that lead to product, onboarding, or messaging improvements

Contribution to testing new features or workflows before launch

What We’re Looking For

Comfortable with sales conversations and outreach

Strong communicator and relationship builder

Curious, observant, and thoughtful about user experience

Organized, reliable, and able to work independently

Mission-driven and aligned with helping charities succeed

Bonus (Not Required):

Experience with nonprofits, startups, sales, or customer success

Interest in product development, UX, or innovation

Familiarity with CRMs or onboarding tools

Why This Role Is Special

Direct influence on product direction and charity experience

Flexible hours with meaningful, impact-driven work

Opportunity to grow into expanded responsibilities as Sunny Street scales