Operations Sales Manager

The Operations & Sales Manager (OSM) – Top Level is responsible for driving sales growth, ensuring operational excellence, and developing high-performing teams. This role focuses on executing direct sales strategies, optimizing warehouse and inventory operations, and leading team development efforts across assigned markets. The OSM serves as a key leader in achieving revenue targets, improving operational efficiency, and building long-term customer relationships.

Key Responsibilities – Sales Leadership

• Drive $9MM Sales Budget
• Grow emerging brand products sales and customers
• Conduct quarterly business reviews to assess performance and growth opportunities.
• Ensure cold call activity meets individual and team goals.
• Lead new business development initiatives converting cold call pipelines into active accounts.
  
  

Key Responsibilities – Operations Management

• Ensure all required operational processes are adopted, followed, and improved.
• Maintain ownership of SAP transfers, inventory control, and accuracy.
• Ensure accountability across individuals and teams.
• Lead operational training initiatives.
• Oversee warehouse standards including inventory, maintenance, and installations.
• Evaluate and test new equipment to ensure performance and reliability.
  
  

Key Responsibilities – Team Development & Market Leadership

• Conduct market visits approximately one week per month for training and operational oversight.
• Visit customers regularly and conduct business reviews
• Assess team capabilities and foster their development
• Serve as primary point of reference for installations and equipment initiatives
  
  

Qualifications & Experience Requirements

Education

• Bachelor’s degree in Business, Sales, Operations Management, Supply Chain, or related field required.
• Equivalent combination of education and relevant experience may be considered.
  
  

Professional Experience

• 5 years of progressive experience in sales leadership, operations management, or general management roles.
• Demonstrated success managing multi-million-dollar revenue portfolios.
• Proven experience with cold calling strategies, pipeline development, and conversion optimization.
• Hands-on experience managing inventory control, warehouse operations, and compliance.
• Experience leading cross-functional teams across sales, operations, and technical functions.
• Experience supporting equipment installations and field operations preferred.
• Regional or multi-market leadership experience with regular travel required.
  
  

Technical & Leadership Skills

• Working knowledge of SAP or comparable ERP systems.
• Ability to evaluate and implement new equipment and operational technologies.
• Strong understanding of warehouse, inventory, and logistics standards.
• Data-driven decision making and KPI analysis capabilities.
• Proven ability to coach, mentor, and develop high-performing teams.
• Strong communication and executive presentation skills.
• Ability to balance short-term execution with long-term strategy.
  
  

Additional Requirements

• Ability to travel approximately 30% of the time.
• Valid driver’s license and ability to visit customer and warehouse sites.
• High level of ownership, adaptability, and problem-solving skills.