What are the responsibilities and job description for the Mastectomy Fitter position at SunMED Medical?
Job Description
MJ Medical is looking for a mastectomy fitter (CMF) to join our team either part time or per diem onsite. Successful candidates will have excellent customer service and must be outcome-oriented. The ability to work in a fast paced environment with strong attention to detail is essential.
Responsibilities
· Provides clear and concise paperwork to the inside sales team to facilitate product ordering. Communicates effectively with inside sales team. Helps to obtain prescriptions and additional paperwork when asked.
· Measures patients for Mastectomy products. Completes the correct forms based on the products ordered. Ensures a proper fit for each patient. Works with the inside team when a return is necessary.
· Is familiar with products and assists therapists/customers/patients with product selection.
· Schedules fitting appointments efficiently in order to accomplish as many fittings as possible each day.
· Upon delivery in the Boutique, ensures a proper fit of garments.
· Develops positive relationships with local referral sources and manufacturer reps.
Qualifications
· Prior Mastectomy Fitting Experience preferred; however, we are willing to train the right candidate.
·Understanding of Insurance and the ability to convey benefits to patients
· Exceptional customer service skills, over the phone and in person, with our customers and other employees.
· Ability to build rapport with customer and personalize their experience.
· Strong sense of urgency and problem solving skills.
· Familiarity with computers and willingness to learn our program used for patient charting.
· Adaptability to new processes and technology.
Additional Information
We have a pleasant work environment, weekday hours from 9AM to 5PM, paid Holidays and vacations, as well as medical and dental benefits, a 401K program, employee discount program, and tuition reimbursement.