What are the responsibilities and job description for the Regional Member Relationship Representative II position at Sunmark Credit Union?
People Helping People, that is what Sunmark Credit Union is all about!
Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. We strive to build financial futures through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.
Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.
Starting pay, $23-25/hr based on experience.
Provide legendary service to members by welcoming them to the financial center.
- Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines as needed.
- Provides advanced consumer account information including IRA, Trust, Estate and Business accounts.
- Research and solve member questions, problems, and complaints.
- Maintain our culture while achieving department goals.
- Conducts consumer loan closings and account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.
- Achieves and maintains designation as Notary Public and provides notary services as requested.
Candidates should have a high school graduate/equivalent or higher with a minimum of one year sales/customer service experience. Prior banking experience preferred. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.
- NMLS licensing obtained within initial training period.
Salary : $23 - $25