Human Resource and Operations Specialist

Sunkeeper Solar Overview

Sunkeeper Solar designs and installs solar photovoltaics and battery energy storage in standalone and hybrid configurations to offset fossil fuel consumption, provide off- grid resiliency, and equip buildings to partake in the clean energy transition. Comprised of an experienced team of installers, electrical workers, engineers, and technicians, with a deep understanding of the New York City clean-energy and construction landscapes, Sunkeeper Solar is an ideal partner for real estate owners and project developers of distributed generation projects in the NYC Metro area.

Human Resource & Operations Specialist - (Full-Time)

Sunkeeper Solar’s Human Resource & Operations Specialist will play a key role in delivering the efficiency and security of Sunkeeper Solar’s techstack. The ideal candidate will have 2 years’ experience in human resources, payroll and operations, be interested to learn about renewable energy in New York City, and be excited to work in a dynamic environment.

Location: Office work will be performed full-time in Sunkeeper's downtown Brooklyn office. This is an in-person position.

Responsibilities: Sunkeeper is a fast-paced and growing company, and applicants for the Human Resource & Operations Specialist position should be flexible and be prepared for a dynamic set of tasks. 

Common responsibilities for the position may include:

• Human Resources
  • Manage the full employee lifecycle: onboarding, offboarding, role changes, and personnel file maintenance.
  • Coordinate recruiting logistics, including job postings, interview scheduling, offer letters, and background checks.
  • Administer benefits enrollment, open enrollment, and life-event changes; serve as liaison with brokers and carriers.
  • Draft new company policies, keep the employee handbook current, and roll out policy updates to employees; ensure compliance with federal, state, and local employment laws (I-9, E-Verify, FMLA, ADA, FLSA, required postings).
  • Track PTO, leaves of absence, and performance review cycles.
  • Serve as first point of contact for employee questions and help resolve routine employee relations matters, escalating as needed.
  • Prepare HR reports and maintain accurate employee data in HR systems.
  • Fill out company regulatory paperwork as needed
• Payroll
  • Process weekly payroll in Paychex Flex accurately and on time.
  • Enter new hires, terminations, pay changes, deductions, garnishments, and bonuses.
  • Reconcile timekeeping data, and benefit deductions each cycle.
  • Coordinate with Paychex on quarterly and year-end tax filings, W-2s, and any tax notices.
  • Support 401(k) contributions, workers' compensation audits, and payroll-related reporting for finance.
  • Respond to employee payroll questions and correct discrepancies promptly.

• System Platform Administration
  • Actively manage/administrate Google Workspace (GMail, Drive/Shared Drives, etc.)
  • Create, modify, suspend, and remove user accounts as part of onboarding and offboarding.
  • Manage groups, shared drives, calendars, and permissions.
  • Enforce security settings: 2-step verification, password policies, and data-sharing controls.
  • Manage license allocation and billing.
  • Handle email routing, aliases, and delegated access requests.
  • Train employees on Workspace tools and best practices.
• IT Help Desk
  • Serve as the first point of contact for employee IT issues: hardware, software, printers, Wi-Fi, and account access.
  • Set up, configure, and track laptops, phones, and tablets; maintain an equipment inventory.
  • Reset passwords, manage MFA, and troubleshoot common software issues.
  • Escalate complex problems to managed service providers or outside vendors and follow through to resolution.
  • Manage software licenses and SaaS subscriptions.
  • Document IT procedures and promote basic security awareness (phishing, device security).
  • Monitoring the existing network and firewall
• Continuous Improvement
  • Proactively review existing systems and processes to ensure optimal performance and security — make recommendations where necessary
• Corporate Governance Support
  • Department of Labor reporting and communications
  • Licensure renewal
  • Ensuring annual and other state filings are completed
• Office Management
  • Oversee daily office operations, supplies, and equipment.
  • Manage relationships with vendors and service providers (building management).
  • Coordinate office events, meetings, visitors, and deliveries.
  • Maintain office safety, access control (keys, badges), and emergency procedures.
  • Track office-related expenses and support budgeting.
  • Receive, sort, and distribute incoming mail and packages; scan and route invoices, checks, and legal or tax notices to the right people; manage outgoing shipments and courier pickups. 

Reporting: This role will report to the Managing Partner

Compensation & Benefits: Compensation will depend on applicant experience and performance. The salary range for this position is $70,000 to $85,000 annually. Sunkeeper offers the following benefits:

• Copaid health, dental, and vision insurance
• 11 paid holidays
• Company-paid lunch when working on-site
• 12 days of paid vacation
• 401K Matching

Discretionary bonuses may be paid based on applicant's job performance on an annual basis.

Requirements:

• Bachelor's or Associate’s degree
• Experience administrating Google Workspace