What are the responsibilities and job description for the Sales Associate position at Sunglass Hut?
Company Description Sunglass Hut is a world leader in specialty sunglass retail, with over 3,000 stores across North America, Europe, South Africa, Latin America, the Middle East, and Asia Pacific. As part of EssilorLuxottica, a global leader in eyewear design, manufacturing, and distribution, Sunglass Hut offers access to exclusive styles of high-quality fashion and performance sunglasses. Team members work in a vibrant, customer-focused environment that encourages career growth, self-expression, inclusivity, and authenticity. The culture emphasizes support, development of customer expertise, and creating welcoming experiences that inspire guests to return. Joining Sunglass Hut means being part of a brand that celebrates the “House of Sun” and brings warmth to customers around the world.
Role Description The Sales Associate is a full-time, on-site role based at the Sunglass Hut store in Newport, RI. This role focuses on delivering engaging, personalized customer service, including greeting customers, identifying needs, and recommending products that match their style, preferences, and lifestyle. Day-to-day responsibilities include driving sales, meeting or exceeding store targets, handling transactions, managing returns and exchanges, and maintaining accurate point-of-sale procedures. The Sales Associate helps ensure the store is visually appealing and well-stocked by replenishing merchandise, organizing displays, and following visual merchandising guidelines. This role also involves learning product features, staying informed about promotions, and collaborating with team members to create an inclusive and positive store atmosphere.
Qualifications
Role Description The Sales Associate is a full-time, on-site role based at the Sunglass Hut store in Newport, RI. This role focuses on delivering engaging, personalized customer service, including greeting customers, identifying needs, and recommending products that match their style, preferences, and lifestyle. Day-to-day responsibilities include driving sales, meeting or exceeding store targets, handling transactions, managing returns and exchanges, and maintaining accurate point-of-sale procedures. The Sales Associate helps ensure the store is visually appealing and well-stocked by replenishing merchandise, organizing displays, and following visual merchandising guidelines. This role also involves learning product features, staying informed about promotions, and collaborating with team members to create an inclusive and positive store atmosphere.
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport, actively listen, and create welcoming experiences.
- Sales and retail skills, including upselling, cross-selling, and meeting individual or team sales goals.
- Cash handling and point-of-sale (POS) skills, with attention to accuracy and adherence to store procedures.
- Visual merchandising and basic store operations skills, including stocking, organizing, and maintaining a clean and appealing environment.
- Clear verbal communication skills and the ability to work effectively in a diverse, team-based setting.
- Ability to stand for extended periods, move merchandise, and work flexible schedules, including evenings, weekends, and holidays.
- Prior retail or customer-facing experience is preferred but not required; a willingness to learn and grow is essential.
- High school diploma or equivalent is beneficial; additional language skills are a plus.