Compliance Specialist

Sungage Financial is revolutionizing the home sustainability & efficiency industry by offering the most consumer-friendly approach to making solar, storage and sustainable home improvement projects affordable. Our team of professionals quickly adapts to the ever-changing demands of our exciting, dynamic industry but always with a customer-centric approach. This is an exciting opportunity to join our Compliance Team!

This role follows a hybrid work schedule working two days per week from our Boston office and will report to the Manager of Compliance.

Job Description

• Work directly with our Head of Compliance and assist with overall maintenance and enhancement of Compliance Management Program
• Streamline business and department policies, procedures, and processes
• Collaborate with the risk and legal team, and bank partner, to monitor and track customer complaints
• Review and approve revisions to existing policies and procedures related to a variety of compliance regulations
• Monitor contractual reporting obligations and obligations with bank and flow partners
• Provide support for regulatory, bank partner and other external audits, reviews, and examinations
• Build strong relationships and lines of communication with various business units and external partners
• Assist with onboarding questionnaires and other compliance processes to minimize third party risk
• Review and analyze discovery requests and responses
• Support Sungage Financial with compliance training, policies and procedures, and advisory support
• Assist with vendor management program
• Assist with other ad-hoc compliance-related projects as requested

Qualifications

• Bachelor's degree or similar (e.g. accredited compliance certification combined with lending compliance experience)
• Experience in testing, quality assurance, and/or audit
• Knowledgeable regarding customer complaint tracking and reporting
• Operates with a strong sense of autonomy with the ability to work through vague problems with minimal supervision
• Extensive analytical and problem solving skills and experience with strong writing and research skills
• Strong organizational skills and attention to detail
• Minimum of 3 years experience in the area of regulatory compliance and financial services

Sungage Financial is an affirmative action-equal opportunity employer. We believe diversity and inclusion are essential to living our values, achieving our business goals and building a stronger company. We welcome applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, physical or mental disability, marital status, veteran status, or other factors protected by law.

The Company

Sungage Financial is shaping the residential solar industry by bringing reliable and flexible financing solutions to the market. While the cost of a solar energy system has dropped dramatically over the past decade, financing has been the catalyst that has allowed more and more homeowners to go solar. Through our offering, Sungage enables solar installers to build strong and resilient businesses while helping families save money and live more sustainably.

Sungage is an environment of rapid change and constant growth. The key ingredients to our success are exceptional service and innovative technology and the amazing team that makes it all happen. The Company has offices in downtown Boston and Oakland. We offer a number of employee benefits, including stock options, 401k with matching, substantial paid time off, health coverage, health savings accounts, and commuter benefits.