Manager on Duty - Rhinebeck

• Essential Job Functions:

· Ability to resolve issues among all staff levels and document when necessary.

· Address customer inquiries and concerns promptly and effectively.

· Collaborate with department managers and buyers to maintain optimal staff and stock levels on the sales floor.

· Demonstrate leadership and professionalism, ensuring staff follows codes of conduct.

· Enforce disciplinary actions with department managers as per policies.

· Ensure compliance with health and safety regulations on the sales floor.

· Ensure exceptional customer service by setting and maintaining high standards for the sales team.

· Ensure that product displays and layouts adhere to company standards.

· Familiarity with store policies and products and proactive customer service.

· Foster a positive and collaborative work environment to maximize team productivity.

· Interview and Hire candidates.

· Offer prompt, friendly customer service.

· Provide ongoing training to the team to enhance product knowledge and customer engagement.

· Stay informed about product features, promotions, and pricing.

· Supervise and lead team, providing guidance, training, and motivation.

Requirements and qualifications:

· Ability to manage multiple demands and remain calm under pressure.

· Ability to open and/or close to reflect the needs of the business. This would include nights, weekends and holidays.

· Ability to perform repetitive physical movements such as reaching, bending, squatting, and twisting with or without reasonable accommodation

· Ability to read financial statements, including a firm grasp of margin and pricing.

· Ability to sit, stand and walk for extended periods of time.

· Ability to work extended shifts as needed.

· Ability to work in a crowded, fast-paced retail environment especially during peak hours

· Ability to work multiple shifts in a row.

· Act or fill in for any department manager as needed.

· Consistently lift and move up to 50 pounds.

· Demonstrated decision making ability, leadership skills and the ability to prioritize and delegate

· Excellent organizational and problem-solving abilities.

· Knowledge of dietary needs, organic, natural, and NON-GMO, including current market trends and sustainability practices.

· Proficiency in data entry software including Microsoft Office and ECRS.

· Proficiency with email.

· Proficient in using point-of-sale systems and inventory management software.

· Proficient mathematical skills for assessing financial performance, profitability and managing inventory.

· Regular, predictable attendance.

· Strong leadership and communication skills, with the ability to educate customers and staff.

· Supervisory experience: hiring, training, directing, evaluating, disciplining.. Please reach out to me directly Anna@sunflowernatural.com.

We look forward to hearing from you!

Job Type: Full-time

Pay: $17.00 - $29.00 per hour

Expected hours: No less than 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Required)
• Management: 1 year (Preferred)

Work Location: In person

Salary : $17 - $29