What are the responsibilities and job description for the Customer Service Representative/ Executive Assistant position at Sunfire Glass?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to manage inquiries, resolve issues, and maintain a positive relationship with clients will be key to our success. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality customer experiences.
Responsibilities
- Respond promptly to customer inquiries via phone and email.
- Maintain accurate records of customer interactions and transactions.
- Perform data entry tasks and manage filing systems efficiently.
- Provide executive administrative support.
- Utilize Microsoft Office and Google Workspace for document creation and management.
- Proofread documents for accuracy and clarity before distribution.
- Handle clerical duties such as transcription, typing, and maintaining office supplies.
- Manage multi-line phone systems with professionalism and courtesy.
Skills
- Strong customer service orientation with excellent phone etiquette.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Exceptional organizational skills with the ability to multitask effectively.
- Previous administrative or office experience preferred.
- Ability to coordinate projects efficiently while maintaining attention to detail.
- Typing proficiency with strong data entry skills.
- Experience in personal assistant roles is beneficial. Join us in providing outstanding service while contributing to a dynamic team environment. We look forward to welcoming a motivated individual who is eager to grow within our organization.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $20