Food and Beverage Outlet Manager- Sundial Beach Resort & Spa

The beautiful Sundial Beach Resort located on Sanibel Island, Florida is seeking a dynamic Food & Beverage leader. The Food & Beverage Outlet Manager is responsible for management of all aspects of the Food & Beverage department functions, in accordance with Resort standards. The Outlets Manager directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction.

Primary Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of service requirements for each food and beverage outlet.
• Maintain complete knowledge of strictly abide by state liquor regulations.
• Check storage areas for proper supplies, organization and cleanliness.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.
• Adjust schedules throughout the week to meet the business demands.
• Ensure that staff report to work as scheduled. 
• Inspect areas/rooms for cleanliness, working condition and proper equipment set up.
• Assign side work to servers in accordance with banquet event orders and restaurants.
• Inspect table set-ups; check for cleanliness, neatness and departmental standards.
• Constantly monitor staff performance in all phases of service and job functions.
• Provide feedback to staff on their performance. Handle disciplinary problems and counsel team members according to resort standards.
• Prepare and submit daily/weekly payroll and tip distribution records.
• Complete work orders for maintenance repairs and submit to Engineering.
• Other duties assigned by the Food & Beverage Director.

Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral!

Qualifications, Education, Experience, Skills, and Abilities:

• Manager Serve Safe Certification.
• Effective conflict management and decision-making.
• Good organizational skills.

The Sundial Beach Resort & Spa is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.