What are the responsibilities and job description for the Office Administrator position at Sundek Decorative Concrete Coatings?
SUNDEK of Nashville is looking to expand our team and hire a Office administrator. This position is front and center of the Customer Experience and will require:
- Communication with Clients regarding Production Schedule/Project status
- Work hand and hand with the Production team on project status and Project issues on a daily basis
- Communication with Sales Team regarding:
- Production Schedule
- Real time updates
- A/R's
- Communication with GM regarding
- Production Schedule
- Client concerns
- A/R Issues
- Support the Sales team with data entry and assist them on a daily basis
- Maintain ACCURATE information in CRM and Project Files
- Assist Customer Service Center with Appointment scheduling
- Maintain positive working relationship with CSC and Corporate Office
- Assist GM with payroll processing, invoice sorting, and filing
- Maintain an organized working space
- Perform other duties as assigned
To be successful in this role, Ideal Candidates should have the following:
- Experience in a fast paced environment where information changes quickly
- Previous experience in a construction environment
- Familiarity with Salesforce CRM a plus
- Ability to adapt and change priorities at a moments notice
- Capable of taking ownership of the position and being proactive, not reactive
- Ability to work well with a diverse group of personalities
- Must be results oriented and able to work both independently and within a team environment
- Ability to work a flexible schedule to accommodate the needs of the business. We are a seasonal business so the Spring/Summer will require the most flexibility.
- Bilingual English/Spanish a plus
- Professional demeanor in dealing with stressful situations
Minimum Requirements
- Prior customer service experience
- Prior administrative support experience
- High School graduate
- Dependable transportation
SUNDEK of Nashville has been offering decorative concrete coatings in Middle Tennessee since 1984. With a family owned feel but under a corporate umbrella we have much to offer the potential candidate. To get a better idea of who we are, what we do and why we are the most trusted name in concrete coatings, please visit: www.sundeknashville.com
The hourly range of pay is $20.00-$22.00/hour and is based on experience.
Salary : $20 - $22