What are the responsibilities and job description for the Operations Associate - Chicago position at sunday?
đ About Us
We heard you may be looking for a new opportunity- sunday might be the perfect fit for you! Just in case you havenât heard, sunday is an exciting and thriving FinTech x FoodTech startup thatâs changing the way payments are made in restaurants across the world. We are saving millions of people time at the end of their meal with the simple scan of a QR code. We are growing quickly and are looking to expand our team.
đź About The Role
As an Operations Associate at sunday, youâll play a key role in supporting our US Operations team to deliver a best-in-class experience for restaurateurs. Once a restaurant decides to partner with us, you'll step in to help bring everything to lifeâworking behind the scenes alongside our Sales and Operations teams to complete critical onboarding tasks and ensure a smooth, timely launch.
With thousands of restaurants in the mix, we operate in a fast-paced, dynamic environmentâand weâre looking for someone who thrives in it. If you're detail-oriented, love checking things off a list, and enjoy working collaboratively across teams, weâd love to meet you.
Youâll report to the Senior Operations Manager and collaborate daily with teammates in Atlanta, Chicago, New York, London, Paris, and beyond.
đĽ Key Responsibilities
sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
We heard you may be looking for a new opportunity- sunday might be the perfect fit for you! Just in case you havenât heard, sunday is an exciting and thriving FinTech x FoodTech startup thatâs changing the way payments are made in restaurants across the world. We are saving millions of people time at the end of their meal with the simple scan of a QR code. We are growing quickly and are looking to expand our team.
đź About The Role
As an Operations Associate at sunday, youâll play a key role in supporting our US Operations team to deliver a best-in-class experience for restaurateurs. Once a restaurant decides to partner with us, you'll step in to help bring everything to lifeâworking behind the scenes alongside our Sales and Operations teams to complete critical onboarding tasks and ensure a smooth, timely launch.
With thousands of restaurants in the mix, we operate in a fast-paced, dynamic environmentâand weâre looking for someone who thrives in it. If you're detail-oriented, love checking things off a list, and enjoy working collaboratively across teams, weâd love to meet you.
Youâll report to the Senior Operations Manager and collaborate daily with teammates in Atlanta, Chicago, New York, London, Paris, and beyond.
đĽ Key Responsibilities
- Support key onboarding steps such as account configuration, QR code design and ordering, and menu setup
- Coordinate with Account Executives, Operations Managers, and our internal design team to keep things running smoothly
- Partner with our external QR code vendor to manage the design and production process for our core Digital Bill product
- Assist with special projects, ad hoc audits, and general data hygiene to ensure clean, accurate records across systems
- Contribute ideas and feedback to improve our processes and help reduce the time from signed deal to restaurant launch
- Based in Chicago
- Have 0â2 years of experience in support, customer success, or operationsâideally at a startup, in the hospitality/food industry, or in professional services
- Highly organizedâyouâre comfortable navigating spreadsheets, trackers, and CRM systems
- A structured thinker with project management skills: reliable, detail-oriented, and a clear communicator across teams
- You bring an owner mentality and a desire to grow with the team
- You're energized by the idea of scaling a startup and are always ready to roll up your sleeves and build something great
- [Preferred] 1 year in the hospitality industry as a server or manager
- $50-65K salary
- Stock options
- 100% health coverage for you and your family
- Unlimited PTO
- Broad scope of responsibilities and ample opportunities to grow
sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
Salary : $50,000 - $65,000