What are the responsibilities and job description for the Food & Beverage Cashier position at Sunday River Resort?
Overview:
Sunday River is hiring cashiers to deliver exceptional service to our day lodge customers Full-time and part-time positions are available.
Cashiers meet, greet and converse with guests and provide them with top-notch customer service from start to finish of the guest experience. Cashiers are responsible for correctly identifying items for purchase in the POS system and receiving payment from the guests, must maintain a clean and organized workspace, and operate within Local, State, Federal and Sunday River guidelines.
At times this job can be intense and high-stress due to peak volume, so a successful candidate will have the ability to multitask. This position requires the capacity to describe all items on the outlet's menus and inform guests of the menu choices at other mountain restaurants, promote area activities, and be able to answer general knowledge questions involving the resort.
Shifts include weekends and holidays with more time being needed during periods of extremely heavy business (especially Christmas and President's week).
Responsibilities:
- Receive credit cards, resort charge cards, and gift cards as payment during guest transactions
- Cashiers are responsible for all activity on their registers and must keep their area clean, neat, and organized throughout their shift
- Assist with restocking and replenishing beverages and other FOH food items
- Complete opening and closing shift duties, and side work as assigned by MOD, FOH supervisor or Lead Server
- Immediately communicate with the Manager regarding any guest concerns or complaints
- Must be able to quickly and correctly answer guest questions regarding the menu, upselling, and ingredients
- Communicate to MOD maintenance and repairs as needed for FOH for dining room to be presentable and in working order for all guests.
- Follow state, local, federal, and Sunday River guidelines and laws on proper service
- Must be able to inform guests of the menu choices at other mountain restaurants, promote area activities and be able to answer general knowledge questions involving the resort
- Must be physically able to spend the majority of the workday on their feet and be able to push, pull, and lift up to 25 pounds.
- Must be physically able to climb stairs numerous times throughout each shift.
- Responsible for operating the FOH within the guidelines outlined in the Boyne Brand Standard Audit
- At times of high volume within the resort, assistance may be required outside of the assigned outlet
Qualifications:
- Related experience preferred, but not required.
- Must be at least 16 years old
Compensation & Benefits
- Wages start at $14.15 per hour plus tips.
- Team Member Perks include:
- Free Ski Pass and access to other Boyne Resorts
- Resort discounts on dining, retail, lodging, and spa
- Eligibility for affordable team member housing
Salary : $14