Project Advisor (Inside Sales)

As a Project Advisor within our Sales Department, you'll play a pivotal role in nurturing and expanding our client relationships. Your primary responsibility will be to connect with our valued prospects and clients, understanding their apparel requirements, and managing the sales pipeline effectively.

At Sunday Cool, we specialize in serving the local church, working closely with youth and children’s pastors to provide exceptional apparel solutions. Our mission is to foster meaningful connections with our client base and deliver top-notch service tailored to their specific needs.

Key Responsibilities:

• Develop and maintain strong rapport with our expanding prospect and client base.
• Manage and cultivate a robust sales pipeline.
• Assess and understand the apparel needs of clients through inbound leads.
• Initiate formal quotes and diligently follow up on submissions.
• Generate timely and accurate quotes for clients.
• Monitor and follow up on artwork checks and sizing requirements.
• Cultivate deeper relationships within client accounts.
• Handle email correspondence efficiently and promptly.
• Ensure timely execution of production schedules by reviewing and scrubbing the Monday board.
• Engage with customers through the Live Chat process.
• Foster connections by sending Wow Boxes to new clients, showcasing our products.
• Prepare Cases (CSIs) for incorrect orders to clients and facilitate artwork through ARFs for the Art Department.
• Develop targeted email templates for specific audience segments.
• Perform additional duties as assigned.

Skills and Requirements:

• Preferably hold a college degree in Marketing, Sales, Ministry, Communications, or related fields.
• Highly organized with excellent multitasking abilities.
• 1-5 years of experience in account management and inside or outside sales.
• Proficiency in Microsoft Suite or equivalent Google tools.
• Familiarity with customer databases such as Sales Force, Pipedrive, etc.
• Understanding of operations within the local church environment.
• Exceptional written and verbal communication skills.
• Knowledge of screen printing is advantageous.
• Outgoing nature with a natural ability to engage in conversations.