What are the responsibilities and job description for the Ice Cream Class Instructor position at Sundae Artisan Ice Cream?
Are you looking for a job that is both fun and creative? Are you passionate about ice cream and education? Sundae (sundaeicecream.com) is looking for the right candidate to join our tight-knit and hardworking team as an Ice Cream Class Instructor for our new flagship location in Downtown Denver
- Non-Exempt, Hourly Position
- Hourly Compensation Range: $23.50 - $25.00 per hour
- Must have weekend and evening availability
- Part-time positions available
- Sick Pay Accrual, with rollover opportunity
- Free shift treats
- Employee discounts on product and merchandise
Who are we?
Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.
Who are we looking for?
We are searching for a candidate who is:
- Punctual and reliable
- An excellent, engaging communicator for a wide range of demographics, from young children to older adults
- Self-motivated and able to work independently
- Organized and time management focused
- Coachable and receptive to feedback
- Able to thrive in a high-energy environment
- Enthusiastic about hands-on education
- Passionate about providing exceptional customer experiences
ROLE RESPONSIBILITIES
- Autonomously execute and effectively manage all classroom operations, leading engaging and interactive classes of up to 8 guests
- Professionally teach and demonstrate fundamental and advanced ice cream techniques, following provided class outline & materials, adapting when unexpected circumstances arise
- Represent the Sundae brand and culture by creating memorable educational experiences that inspire repeat visits and customer loyalty
- Prepare and organize classroom; coordinate with the production department to ensure all products are available
- Accurately check in guests for each class, ensuring all required items are complete prior to entering the classroom
- Accommodate guest needs, varying age groups, and learning styles gracefully and with patience, ensuring that each guest has an exceptional experience
- Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient environment
- Maintain expert level knowledge of the Sundae brand by staying current on products, actively engaging in available training, and independently seeking out additional resources
- Uphold exceptional cleanliness, organization, and appearance throughout the classroom facility to meet or exceed food safety requirements as established by local and state health departments and industry best practices
- Accurately maintain inventory levels, minimize waste, and control classroom supply expense
- Adhere to all Sundae policies and standard operating procedures (SOPs)
- Report directly to the Pastry Chef & participate in and contribute to regular staff meetings
This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.
ROLE REQUIREMENTS
- Teaching or instructional experience or equivalent required
- Baking and pastry experience preferred
- Must be 18 or older
- Ability to communicate with clients confidently and professionally
- Must be comfortable engaging with and communicating with a wide range of ages from 6 to 99.
ROLE PHYSICAL REQUIREMENTS
- Move, traverse or remain in a stationary position for up to 8 hours
- Use manual and automatic food service equipment
- Occasionally move up to 25 pounds for a distance of 50 feet or more
- Occasionally ascend/descend ladder to clean or lift items stored above
- Occasionally position self to clean, maintain equipment, and retrieve items below counter height
- Hourly Compensation Range: $23.50 - $25.00 per hour
- Sick Pay Accrual, with rollover opportunity
- Free shift treats
- Employee discounts on product and merchandise
Salary : $24 - $25