Medical Records - Lutz

Job Description

Job Title: Medical Records Specialist

Location: Lutz Corporate Office

Full Time Days

Job Description: We are looking for a goal-oriented and organized person to work in our busy medical records department.

Role and Responsibilities

Clinical and Administrative

• Review medical records requests
• Evaluate, approve, and process records and/or documents for accuracy and in a timely manner
• Explain requirements, processes, and procedures to patients, office staff and or an attorney's office
• Strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations to maintain patient confidentiality
• Ensure compliance with medical record retention policies and disposal procedures
• Participate in periodic audits to assess the accuracy and completeness of medical records
• Assist in addressing any discrepancies or deficiencies in documentation
• Maintain the integrity of record filing systems
• Proficiency in using EHR systems to manage and retrieve patient records
• Ensure the security and integrity of electronic records
• Generate reports on medical record activities, including tracking record volume and turnaround times
• Provide regular updates to management on record management trends and issues
• Perform other duties as assigned
  
  

Professional

• Demonstrates initiative and responsibility
• Able to perform repetitive tasks without loss of focus
• Adheres to ethical principles
• Time Management
• Adapts to change
• Attends all team meetings and mandatory in-service training/education
  
  

Communication

• Recognizes and respects cultural diversity
• Adapts communication to individual’s ability to understand
• Uses professional, pleasant telephone etiquette
• Uses medical terminology appropriately
• Treats all patients and co-workers with compassion, empathy, and mutual respect
• Projects a professional manner and image
• Consistent attendance and punctuality
• Adherence to time clock procedures
  
  

Legal

• Maintains confidentiality and documents accurately
• Uses appropriate guidelines for releasing patient information
• Practices within the scope of education, training, and personal capabilities
• Conducts self in accordance with Suncoast’s Employee Handbook.
• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA
  
  

Core Competencies

• Efficiency
• Attention to details
• Organized
• Punctual
• Takes initiative, proactive
• Team Player
• Honesty/Integrity
• Flexible
• Calm under pressure
• “A Doer”, persistence
• Problem solver, Strategic thinking, Creativity
• Analytical skills
• Clear and concise communication/Listening skills
• Quick Learner, Intelligence
• Follow through on commitments
• Enthusiastic, Friendly, Positive attitude
• Openness to advice and constructive criticism
• Strong work ethic
  
  

Physical Demands

• Prolonged sitting/standing/walking
• Use of headsets
• Occasional travel
• Multitasking position
• Repetitive head, neck, hands wrists and arm motion/rotation
• Extensive reading, writing, typing required. Typing speed 45wpm
• Lifting to 25lbs
• Frequent use of office administrative, computer, and phone equipment
  
  

Qualifications And Education Requirements

High school diploma, AA degree or higher. Knowledgeable in computer programs, EMR systems, customer service, and excellent verbal communication skills. Proficiency in EMA and Medsender is a plus.