What are the responsibilities and job description for the Pharmacy Technician position at Suncoast Community Health Centers Inc.?
PHARMACY TECHNICIAN
FLSA: NON-EXEMPT
Duties/Responsibilities:
- Prepare, label, and package medications accurately under the supervision of a licensed pharmacist while processing prescriptions and refills to maintain complete and accurate patient records.
- Mix or compound medications as necessary, following established protocols and safety guidelines.
- Operate and maintain pharmacy equipment essential for the preparation and dispensing of medications.
- Monitor medication stock levels to ensure availability, reorder supplies as needed, and help stock shelves by checking expiration dates and quantities on hand.
- Verify patient eligibility for Medicaid, HCHCP, and other third-party payers, while pulling and replacing filed prescriptions needing refills and performing other filing tasks as required.
- Answer phone calls, responding to routine inquiries from physicians, nurses, and patients, and refer more complex questions to the pharmacist.
- Greet patients, accept prescriptions, and provide basic information regarding medications and pharmacy services.
- Assist patients with insurance claims, billing issues, and applications for medication assistance programs.
- Accurately enter prescription and patient data into pharmacy systems, ensuring organized records for prescriptions, transactions, and regulatory compliance.
- Support the submission of insurance claims and resolve discrepancies with payers.
- Ensure proper storage and handling of medications, including controlled substances, to maintain quality and compliance.
- Conduct quality assurance (QA) and quality control (QC) activities, keeping records of statistical data, and alert pharmacists to potential stock shortages or increased usage trends.
- Assist with drug recall procedures and maintain proper documentation for compliance-related activities.
- Adhere to all federal, state, and local regulations governing pharmacy operations.
- Perform additional tasks as needed to support the centers.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
- Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.
Education and Experience:
- High School Diploma or equivalent is required.
- Pharmacy Technician diploma is required
- Pharmacy Technician transcripts is required.
- Valid Florida Pharmacy Technician State License.
- BLS is required within three months of hire.
Physical Requirements:
- Ability to stand for long durations while filling prescriptions and consulting with patients.
- Must be able to lift up to 25 pounds at times.
- Manual dexterity to handle small objects, such as pills, and operate dispensing equipment accurately.
- Must be able to travel to various center locations as required.