Dental Assistant - Lead

POSITION TITLE: DENTAL ASSISTANT- LEAD

FLSA: NON-EXEMPT

Job Summary:

The Lead Dental Assistant is responsible for overseeing the dental assisting team and ensuring that all clinical operations run smoothly within the dental practice. This role combines clinical responsibilities with leadership and administrative duties, supporting the dentist and enhancing the quality of patient care. Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Collaborate with the Director of Dental Operations to maintain efficient clinic workflow and staff coverage.
• Coordinate chairside schedules and monitor patient flow, including emergency walk-ins.
• Oversee sterilization processes and ensure clinic logs are completed accurately.
• Manage inventory control and order supplies for the clinic.
• Communicate with the Dental Logistics Coordinator regarding equipment maintenance and repairs.
• Assist the dentist during examinations and procedures by preparing instruments and materials, ensuring patient comfort and safety.
• Sterilize and maintain dental instruments and equipment per infection control protocols.
• Manage patient records, schedule appointments, and handle billing and insurance tasks.
• Maintain a clean, organized work environment with well-stocked supplies.
• Adapt to various roles, including front office duties and assisting with dental radiographs.
• Collaborate with the dental team to optimize workflow and patient care.
• Travel to different practice locations as needed for staffing support.
• Provide chairside assistance in fourhanded dentistry and perform dental radiograph procedures.
• Clean and sterilize dental instruments and maintain treatment areas.
• Conduct supply inventories and ensure equipment operates safely through preventative maintenance.

• Perform laboratory tasks such as pouring and trimming models and fabricating custom trays.
• Train dental assistants on clinical processes and procedures for efficiency.
• Adhere to SCHC policies, including OSHA standards, HIPAA compliance, and proper PPE use.
• Manage inventory and supplies in the sedation room (where applicable).
• Train staff on the use and maintenance of the Solea Laser and CBCT (where applicable).
• Provide input for annual employee evaluations.
• Perform additional tasks as needed to support the centers.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Proficient in dental procedures, terminology, and use of dental instruments.
• Strong knowledge of infection control protocols and sterilization techniques.
• Familiarity with dental software for managing patient records and scheduling.
• Excellent organizational skills for maintaining an efficient workspace and inventory management.
• Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
• Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
• Ability to take dental radiographs and perform related tasks.
• Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.

Education and Experience:

• Dental Assistant Diploma from an accredited dental assisting program is preferred.
• At least two years related experience preferred.
• BLS within three months of hire is required.

Physical Requirements:

• Ability to stand for extended periods while assisting during dental procedures and moving around the dental office.
• Strong hand-eye coordination and fine motor skills to handle dental instruments and perform precise tasks, such as taking impressions and applying sealants.
• Ability to lift and carry equipment or supplies weighing up to 50 pounds, including dental materials and patient-related items.
• Ability to bend, stoop, and squat to assist with patient care and to maintain a clean and organized work environment.
• Must be able to travel to various center locations as required.