What are the responsibilities and job description for the Donor Contact Specialist position at SUNCOAST COMMUNITIES BLOOD BANK INC?
- Utilizes assigned donor list to contact and recruit volunteer blood donors including face-to-face contact during donation as possible.
- Makes appropriate database entries to record results of recruitment call.
- Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval.
- Returns calls from donors responding to recruitment calls.
- Maintains and updates database of volunteer blood donors.
- Meets established recruitment goals and standards.
- Assists manager with various recruitment and donor retention programs as assigned.
- Responds to calls for assistance, assists with donor portal issues, and directs other calls for assistance to the appropriate person/department.
- Maintains a clean, safe and organized work environment.
Other duties as required to fulfill SCBB’s mission and vision.
Qualifications:
Education: High school or equivalent experience
Licensure: None
Experience: 2 years sales, blood banking or other equivalent experience