Release of Information Specialist

We are seeking compassionate, dedicated individuals to join the Suncoast Center community mental health services team. Since 1944 we have provided emotional wellness, trauma services, and child advocacy to individuals and families.  Our employees thrive in a family environment where diversity and inclusion are a priority. We offer a competitive salary and health & welfare benefit package.  We offer 20 days off within your initial first year and 5% employer match on a 403(b) Plan.

 Minimum Qualifications: 

Education:  High School Grad or GED Certificate required.   Must have working knowledge of release of information procedures and legal issues associated with the release of information and confidentiality.

 Experience: One year of copy experience dealing with confidential protected health information in a healthcare facility and knowledge of HIPAA regulations.

 Additional Requirements: Must be able to complete a level II background screening and pre-employment drug test in compliance with Florida Law. Must be at least 21 year of age. Must be able to provide official transcripts. 

Working Conditions: Indoor, windowless environment for maintenance of confidentiality. Levels of fitness commensurate with ability to lift/carry ten or more pounds of charts with minimum effort. Must have ability to flex/extend for extended periods of times to access charts in floor to ceiling filing setting. Ability to combine speed and accuracy a must. Ability to handle pressure and meet multiple deadlines. Must be able to deal with the public in a professional manner. Access to reliable transportation for purposes of agency business at other location.

 Computer Literate: Must have working knowledge of copy machine, Fax/Medi-Fax,EMR, Basic computer literacy including, Microsoft products,  ability to input/access information referable to day-to-day functions in the department. 

Job Duties: 

1. Accept, verify, respond, coordinate and route all Court Orders and Subpoena’s received by Suncoast Center, Inc. 
2. Log , Document and Update the HIM Court Order/Subpoena Log  
3. Facilitate communication with Attorney’s, the court system, and ancillary systems of care and the appropriate Suncoast Center, Inc. Staff as needed. 
4. Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by agency policies and procedures.  
5. Safeguard and protect the client’s privacy by verifying the requestor type and release requirements in accordance with HIPAA, federal, and state statutes/guidelines. 
6. Reproduce the requested information according to departmental timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by Suncoast (i.e., fax, scan, photocopy). 
7. Verify the accuracy and quality of all PHI and data entry associated with a release of information prior to providing information to the requestor. 
8. Complete department purchase orders, monthly invoice logs, and staff subpoena reimbursement.
9. Assure compliance with HIPPA/Privacy requirements for releases of information to any source including medical requests from jail and legal requests involving subpoenas and court orders. 
10. Adheres strictly to rules of discretion, tact, and confidentiality regarding telephone contact
11. Develops and monitors system for tracking release of information processing and urgent requests. 
12. Completes invoicing for ROI’s and staff subpoena reimbursement and update monthly invoicing spreadsheet. 
13. Completes daily, weekly and monthly functions within established deadlines.
14. Perform any and all HIM related duties as directed.

 All positions require a screening through the Clearinghouse. This site was implemented under the directive of House Bill 531 (2025). https://info.flclearinghouse.com/