OVERVIEW:         Supervise, train and develop delivery supervisors, delivery trainers, swing drivers, and delivery representatives, utilizing all training materials and tools provided by Suncoast Beverage Sales. Responsible for the daily operations of the department as well as the short-term and long-term planning and development of department goals, processes and budgetary requirements.

SPECIFIC JOB RESPONSIBILITIES:

• Supervise and coordinate daily routes and assistance for delivery and use tools available to analyze staffing, routing, and schedules to identify gaps
• Support, train, and adhere to all company standards, guidelines, policies and procedures and utilize all training materials available in effectively developing and coaching delivery/merchandising personnel
• Assist in recruiting and retention efforts and improving department morale to reduce turnover
• Provide feedback as necessary regarding employee issues, morale, productivity, etc.
• Communicate to management all market issues including competitive activity
• Maintain package integrity and quality standards in the marketplace and insure proper rotation of product in a timely manner.
• Complete all necessary administrative tasks including tracking and measuring reports, interviewing and hiring, counseling, appraisals, terminations, ride-withs, shadows, holiday staffing, vacation schedules, route sequencing, etc.
• Maintain and submit accurate payroll records in a timely manner, including status changes, personal days, vacation changes, attendance records, etc.
• Plan and conduct weekly team meetings for all team members
• Develop new training materials and training programs based on company needs
• Assist with the preparation and training of swing drivers for CDL licensing
• Address and resolve any customer related concerns
• Familiarity with labor laws and ensure compliance with all DOT, OSHA and State Beverage laws
• Develop operating budgets and analyze and control expenditures of department to conform to budgetary requirements
• Any other tasks as requested by management

JOB REQUIREMENTS:

• Physical ability to complete all job tasks-repetitive lifting, bending, pulling and pushing, the ability to lift up to 40 lbs continuously, overhead
• Willingness to work until the entire job is completed, including working in adverse weather conditions, weekends and holidays as dictated
• Complete all required training and continuing education for position
• Strong managerial, communication, customer service and leadership skills
• Understanding of and competent in computer technology necessary for the position
• Self-motivated with a strong work ethic
• Ability to always present yourself in a professional manner