What are the responsibilities and job description for the Senior Implementation Specialist - Buffalo, NY (Onsite) 6+ months position at Suncap Technology?
Job Details
Position: Senior Implementation Specialist
Location: Buffalo, NY - ONSITE (NO EXCEPTIONS)
Duration: 6 months
Must have skills:
Nice to have skills; Poweredge XE server
Location: Buffalo, NY - ONSITE (NO EXCEPTIONS)
Duration: 6 months
Must have skills:
- PowerEdge Rack/Tower Experience
- RHEL and Ubuntu OS
- Experience working in a larger server environment
Nice to have skills; Poweredge XE server
- Must be detail-oriented and highly organized
- Support daily data center operations and activities
- Conduct proactive walkthroughs of the data center, monitoring for amber lights, hot doors, and other alerts; notify the customer as needed
- Escort dispatched field engineers when applicable
- Open and manage support tickets, ensuring timely tracking and updates
- Manage LOIS parts inventory (training will be provided onsite)
- Maintain accurate documentation of the environment, including serial numbers, rack elevations, runbooks, and related materials
- Coordinate with the customer on scheduled maintenance activities (e.g., power, cooling, containment walls)
- Perform BIOS lifecycle tasks, including user management and patching
- Collaborate with Dell support to schedule OSE break/fix activities
- Follow direction from the customer team to apply version updates as required
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