Route Services Technician - Lansing, MI

We are seeking a skilled and experienced Service Technician to join our team. The Service Technician will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company.

Duties

• Perform field service calls to diagnose and repair equipment and systems, ensuring timely and effective resolution of customer issues.
• Conduct routine maintenance and inspections on equipment and systems to prevent breakdowns and ensure optimal performance.
• Utilize hand tools and specialized equipment to complete repairs and maintenance tasks.
• Troubleshoot and diagnose issues using a voltmeter and other diagnostic tools.
• Maintain a clean and organized workspace, adhering to safety protocols and best practices.
• Stay uptodate with product knowledge and technical training to remain proficient in the field.
• Provide exceptional customer service, communicating clearly and professionally with customers and internal stakeholders.
• Collaborate with other team members to resolve issues and improve processes.
  
  

Requirements

• High school diploma or equivalent required; technical degree or certification preferred.
• Experience in the field of service technician or a related field.
• Strong understanding of mechanical knowledge and computer networking principles.
• Proficiency with computer hardware and lowvoltage systems.
• Ability to lift and move heavy equipment and tools.
• Familiarity with hand tools and the ability to use them effectively.
• Service technician certification or equivalent experience.
• Ability to maintain a positive and professional attitude in a fastpaced environment.
• Excellent communication and problemsolving skills.
  
  

BENEFITS/COMPENSATION:

Health, Dental, & Vision Insurance

Life & Long-Term Disability Insurance (Employer Paid)

PTO

401(k) with company match

HSA with company match

Tuition Reimbursement

Profit Sharing

Commission Pay

Bonus opportunities: Performance Bonus, Quarterly Bonus

Job Type: Full-time

Work Location: In person