Senior Backend Software Engineer

Sunbound is Senior Living's Revenue Operating System.

We build AI-powered technology for assisted living and skilled nursing operators, giving them one connected platform to run their entire revenue operation. Admissions, private payments, Medicare and Medicaid claims, working capital. Everything between a resident moving in and the cash hitting the bank. Revenue on autopilot.

Senior living operators got into this business to care for people. But fragmented systems, manual follow-up, and endless admin work pull them in the wrong direction.

We fix that. Sunbound replaces manual revenue work with intelligent automation so operators get back to what matters: care.

The results:

• $1B in payments processed annually
• Operators across 45 states
• 40,000 family interactions supported every year
• 99% net collection rates
• 95% on-time payments
• 40 hours reclaimed per community per month
• 96% first-pass claims acceptance

Trusted by Sinceri, Bickford, Maplewood, Spring Oak, Compass, and Omega. Backed by world-class investors.

These aren't words on a wall. They're how we hire, give feedback, and make decisions every day.

• Resilience: We don't give up. If there's a will, there's a way.
• Customer Care: We respond with empathy and deeply care about solving our customers' problems.
• Teamwork: We trust, encourage, and hold each other accountable to be our best every day.
• Ambition: We know we can achieve great things and don't lose sight of the bigger picture.
• Commitment: We do what we say and uphold our promises: to each other, our customers, and our investors.
• Attention to Detail: How we do the small things is how we do the big things. Details make the difference.

If you're looking for a place where your work actually moves the needle, you found it.

We move fast, hold a high bar, and care deeply about doing things right. If that's how you're wired, you'll love it here. You'll be surrounded by people who are sharp, humble, and genuinely energized by the mission. A team that shows up for each other, celebrates wins loudly, and has real conversations early.

The impact is real too. Every feature shipped, every process improved, every customer supported has a direct effect on seniors and the families navigating one of the hardest transitions of their lives. That's not a marketing line. It's why people choose to stay.

And the benefits match the ambition:

• Competitive comp with equity so you own a piece of what you're building
• 90% of your medical premium covered
• Fully paid parental leave
• Unlimited PTO - and we actively encourage you to use it. Well-rested people do better work, make better decisions, and stay longer. Taking care of yourself isn't a perk here, it's part of the job
• An AI-native environment where we trust you to do your best work

We're building something special here. Come be part of it.

We are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at apply@sunboundhomes.ai 💙