What are the responsibilities and job description for the Sales Support position at SUNBELT SOLOMON SERVICES, LLC?
The Sales Support position is responsible for reviewing and processing all levels of sales orders, helping to create and audit processes for compliance.
- Creates basic quotes in Salesforce
- Review complex bid packets, quote requests, and large orders - staging them correctly within the organization
- Handle customer phone calls
- Process dimensional drawings for quotes and orders
- Recognize potential problems and resolve with minimal help
- Process and understand bid specifications
- Back up sales support on all projects
- Review engineering quotes for errors
- Prepare inventory spreadsheets that the sales team can use to convert to possible quotes and orders
- Check invoices and previous quotes for Request for Offers (RFO).
- Maintain communication between the shops and other departments on orders placed
- Order entry for all sales items
- Track sales orders until shipment
- Complete opportunities in Salesforce using Syspro, department relationships and transportation tracking