Operations & Facilities Coordinator

The Operations & Facilities Coordinator provides administrative purchasing, facility management, safety program administration, and project support to the Rental Operations team. Two Operations & Facilities Coordinators support the organization, one responsible for the East Region and one for the West Region. Each Coordinator serves as the primary point of contact for their assigned rental locations while providing cross-coverage for vacations, absences, and workload balancing to ensure continuity of operations.

Primary Responsibilities

Regional Support

·         Support the assigned regional rental locations (East or West), with the flexibility to provide coverage across all locations as required.

·         Partner with the Director of Rental Operations, Operations Managers, Fleet Managers, Technical Training Manager, and Shop Leads.

·         Provide seamless support for the opposite region during vacations, absences, and periods of increased workload to ensure consistent service across the organization.

Facility Management & Administration

·         Coordinate facility-related activities for assigned rental locations, including preventative maintenance, repairs, cleaning services, waste removal, pest control, security, and vendor services.

·         Track lease obligations, facility requirements, and contract renewal dates.

·         Assist with facility expansions, relocations, and new branch openings.

·         Coordinate company-wide initiatives and events such as employee engagement activities, holiday events, and leadership meetings.

Purchasing & Vendor Coordination

·         Issue purchase orders, process goods receipts, and maintain purchasing records.

·         Coordinate approved rental fleet purchases from PO issuance through delivery and vendor follow-up.

·         Support Fleet Managers with procurement activities and vendor coordination.

·         Monitor open purchase orders to ensure delivery commitments are achieved.

Safety Program & Platform Administration

·         Administer company safety management platforms.

·         Coordinate safety training records, certifications, inspections, audits, and compliance documentation.

·         Support rollout of safety initiatives and maintain reporting dashboards.

·         Provide user support and training for safety platforms.

Process Improvement & Documentation

·         Support the Technical Training Manager in developing, maintaining, and rolling out SOPs, work instructions, and training materials.

·         Coordinate implementation of operational improvements across assigned locations.

Operational Support

·         Provide project and administrative support to Rental Operations leadership.

·         Coordinate meetings, reporting, action items, and special projects.

·         Serve as a key liaison between operations leadership, shop personnel, vendors, and support departments.