Field Service Technician

The Field Service Technician is expected to inspect, test, troubleshoot, service, repair and maintain various types of power distribution system equipment.  

Customer Experience

• Provide industry-best customer service- always exceed the customer’s expectations
• Assume emergency on-call duties and if required, respond to customer emergencies in a timely manner
• Contribute to a safe work environment; adhere to all safety polices both those outlined in the company safety manual as well as customer safety guidelines 
• Exhibit a positive collaborative attitude 

Operations

• Inspect, test, troubleshoot, service, repair and maintain low, medium, high voltage electrical system equipment
• Setup and perform electrical tests on the following equipment:
  1. Transformers - power factor, TTR, winding resistance, insulation resistance, excitation and oil analysis
  2. MV and HV conductors – VLF Tan Delta, Partial Discharge, VLF Withstand, DC Hipot Withstand
  3. Circuit Breakers – primary injection, secondary injection, contact resistance, insulation resistance
  4. Automatic Transfer Switch – troubleshooting
  5. Switchgear - Low, Medium and High voltage testing and maintenance
  6. Relays – electromechanical and solid-state testing
• Perform required/assigned testing
• Properly check in and check out test equipment utilizing the company provided system reporting any damaged or unusable equipment
• Treat all company provided assets as if they were your own 

Communication

• Prepare and submit daily reports outlining job progress/completion
• Review and submit all company administrative paperwork in a timely manner

Training and Personal Development

• Be a continuous learner
• Complete all assigned company training in a timely manner