What are the responsibilities and job description for the Field Service Technician (NETA or equivalent) position at SUNBELT SOLOMON SERVICES, LLC?
Power Solutions Group (PSG), a Sunbelt Solomon company, provides specialized electrical power services supporting utilities, industrial facilities, and commercial customers across the US. PSG’s expertise includes field testing, inspection, commissioning, maintenance, troubleshooting, and service of electrical power distribution equipment. Our teams help customers maintain the safety, reliability, and performance of their critical electrical systems.
As a Field Service Technician, you’ll play an important role in supporting our customers by inspecting, testing, troubleshooting, maintaining, and servicing electrical power distribution equipment. You’ll work hands-on in a variety of environments, apply your technical expertise to solve complex electrical challenges, and deliver exceptional service to our customers
- Independently inspect, test, troubleshoot, and maintain low-, medium-, and high-voltage electrical distribution equipment.
- Perform electrical testing on transformers, breakers, switchgear, relays, and related power distribution equipment.
- Identify equipment issues and assist in diagnosing electrical problems and determining appropriate corrective actions.
- Interpret one-line diagrams and control schematics to support testing, troubleshooting, and maintenance activities.
- Operate industrial electrical test equipment and hand tools safely and effectively.
- Respond to customer needs and occasional emergency service calls with professionalism, urgency, and a strong customer-service focus.
- Communicate testing results, equipment conditions, and identified issues to customers, senior technicians, and internal stakeholders.
- Follow company and customer safety standards, including PPE, lockout/tagout, hazard awareness, and established electrical safety procedures.
- Complete accurate daily reports, test documentation, service records, and other required paperwork.
- Properly manage, check in/out, maintain, and care for company tools and test equipment.
- Work effectively both independently and as part of a field service team.
- Extensive travel locally and regionally, based on business and customer needs.
- Overtime and work outside of regular business hours, including nights and weekends, may be required based on outages, emergency service calls, and project deadlines.