Field Service Technician (NETA or equivalent)

The Field Service Technician is expected to inspect, test, troubleshoot, service, repair and maintain various types of power distribution system equipment. 

• Provide industry-best customer service- always exceed the customer’s expectations
• Assume emergency on-call duties and if required, respond to customer emergencies in a timely manner
• Contribute to a safe work environment; adhere to all safety polices both those outlined in the company safety manual as well as customer safety guidelines
• Exhibit a positive collaborative attitude
• Inspect, test, troubleshoot, service, repair and maintain low, medium, high voltage electrical system equipment
• Setup and perform electrical tests on the following equipment:
• Transformers - power factor, TTR, winding resistance, insulation resistance, excitation and oil analysis
• MV and HV conductors – VLF Tan Delta, Partial Discharge, VLF Withstand, DC Hipot Withstan
• Circuit Breakers – primary injection, secondary injection, contact resistance, insulation resistance
• Automatic Transfer Switch – troubleshooting
• Switchgear - Low, Medium and High voltage testing and maintenance
• Relays – electromechanical and solid-state testing
• Perform required/assigned testing
• Properly check in and check out test equipment utilizing the company provided system reporting any damaged or unusable equipment
• Treat all company provided assets as if they were your own
• Prepare and submit daily reports outlining job progress/completion
• Review and submit all company administrative paperwork in a timely manner
• Be a continuous learner
• Complete all assigned company training in a timely manner
• Willingness to work flexible schedule including overtime, evening, weekends, holidays and night hours as required
• Drive daily, locally/regionally and be available for periodic overnight travel
• Must be fluent in reading, writing, and speaking English.
• Possess strong written and verbal communication skills