What are the responsibilities and job description for the Field Service Technician (NETA or equivalent) position at SUNBELT SOLOMON SERVICES, LLC?
The Field Service Technician plays a critical role in delivering industry-leading electrical power solutions by inspecting, testing, troubleshooting, servicing, repairing, and maintaining a wide range of power distribution system equipment, including transformers, circuit breakers, switchgear, and relays. This position requires technical expertise, a commitment to exceptional customer service, and adherence to stringent safety standards. With a focus on quality and reliability, the technician will work in dynamic field environments, both locally and regionally, to ensure the performance and longevity of critical electrical systems for utility, industrial, and commercial clients.
Customer Experience
- Provide industry-best customer service-always exceed the customer’s expectations
- Assume emergency on-call duties and if required, respond to customer emergencies in a timely manner
- Contribute to a safe work environment by adhering to all company and customer safety policies and guidelines.
- Exhibit a positive collaborative attitude
Operations
- Inspect, test, troubleshoot, service, repair and maintain low, medium, high voltage electrical system equipment
- Setup and perform electrical tests on the following equipment:
- Transformers - power factor, TTR, winding resistance, insulation resistance, excitation and oil analysis
- MV and HV conductors – VLF Tan Delta, Partial Discharge, VLF Withstand, DC Hipot Withstand
- Circuit Breakers – primary injection, secondary injection, contact resistance, insulation resistance
- Automatic Transfer Switch – troubleshooting
- Switchgear - Low, Medium and High voltage testing and maintenance
- Relays – electromechanical and solid-state testing
- Perform required/assigned testing
- Properly check in and check out test equipment utilizing the company provided system reporting any damaged or unusable equipment
- Treat all company provided assets as if they were your own
Communication
- Prepare and submit daily reports outlining job progress/completion
- Review and submit all company administrative paperwork in a timely manner
Training and Personal Development
- Opportunities for career advancement through ongoing training, certifications, and mentorship programs.
- Complete all assigned company training in a timely manner
