Reauthorization Representative

Job Title: Reauthorization Representative

Pay Rate: $22–$28/hr (W2)

Job Type: Temporary (Possible Extension)

Location: Edison, NJ 08837 (Onsite)

About the Role:

We are seeking a detail-oriented and organized Reauthorization Representative to join our team in Edison, NJ 08837. In this role, you will be responsible for obtaining authorizations for continued patient care and acting as a key liaison between insurance providers, physicians, internal departments, and patients. This is a vital position that requires strong communication skills, excellent follow-through, and a customer-first mindset.

Key Responsibilities:

• Communicate authorization status to internal teams, physicians, and patients.
• Prepare Financial Obligation Notifications (FOBs) and update them as needed.
• Update systems with changes to insurance plans or benefits; collect co-insurance payments.
• Process rejections from Part D payers and investigate reimbursement issues.
• Collaborate with Accounts Receivable to resolve payment or insurance claim concerns.
• Perform insurance verification and general intake functions.
• Answer and route phone calls professionally.
• Greet and direct visitors, ensuring a welcoming office environment.
• Maintain office equipment and supply inventory.
• Support department managers with administrative functions and project coordination.
• Assist with record-keeping and medical documentation as needed.

Qualifications:

• High school diploma or GED required.
• 1–2 years of experience in authorizations, intake, and eligibility.
• Previous experience in home health, home infusion, or a related medical field is strongly preferred.
• Excellent organizational and communication skills.
• Comfortable interacting with insurance companies, healthcare professionals, and patients.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.