IT Systems Administrator II

IT Systems Administrator II

Temp-to-hire | Onsite

The IT Systems Administrator II acts as a technical contributor and implementer for hybrid IT ecosystem under the direction of IT leadership. This role is responsible for the daily administration and optimization of the full enterprise infrastructure stack, including Microsoft Azure, Microsoft 365, and on-premises Hyper-V systems. Key responsibilities include contributing to roadmaps for all infrastructure services, such as identity management (Entra ID), unified endpoint solutions, and enterprise messaging systems.

The IT Systems Administrator II supports robust email authentication and deliverability (e.g., SPF, DKIM, DMARC) and maintains the underlying infrastructure for Hosted Healthcare Applications in alignment with HIPAA regulatory standards. While the Cybersecurity team leads the global security strategy, this position serves as a technical partner responsible for implementing and administering security controls. This position serves as a Tier 2/3 escalation lead, leads mid-sized projects, and provides technical mentorship to cross-functional IT teams.

Responsibilities:

Hybrid Infrastructure & Cloud Platform

• Full-Stack Infrastructure Administration: Administers the daily operations of the full enterprise infrastructure stack, including Microsoft Azure, Microsoft 365, and on-premises Hyper-V systems.
• Hosted Application Support: Maintains the underlying infrastructure and secure connectivity required to support Hosted Healthcare Applications, ensuring stability and performance.
• Infrastructure Monitoring: Administers and monitors system health using tools such as SolarWinds and Azure Monitor. Acknowledges and troubleshoots alerts to proactively resolve systemic bottlenecks and ensuring adherence to the 99.9% uptime SLA.
• Infrastructure Automation: Deploys resources using established ARM and Hyper-V templates. Follows defined workflows to ensure consistent builds and reduce manual "click-ops".

Advanced Identity, Messaging & Endpoint Management

• Identity & Collaboration Support: Manages identity services (Microsoft Entra ID) and collaboration platforms (Teams, SharePoint) to ensure secure, cross-platform integration.
• Email Integrity & Deliverability: Supports enterprise messaging systems, including Exchange Online and cloud-based SMTP relay services, ensuring compliance with SPF, DKIM, and DMARC standards.
• Unified Endpoint Management: Administers Microsoft Intune, NinjaOne, and Windows Autopilot. Implements device compliance and automated patch management according to established global standards.
• Hybrid Networking Architecture: Collaborates with the Network Administrator to support and implement systems and application services within the Hybrid Network. Administers server and endpoint DNS/DHCP topology to maintain hybrid cloud connectivity.

Security, Compliance & Disaster Recovery

• Collaborative Security Implementation: Supports the Cybersecurity team by implementing and administering technical safeguards, including encryption configurations, according to established standards.
• Regulatory: Supports HIPAA/HITECH compliance by executing security vulnerability remediations in partnership with Cybersecurity and Compliance teams.
• Business Continuity Execution: Manages, executes, and tests backup and recovery strategies using Azure Backup and Recovery Services, ensuring data immutability and recovery readiness.

Operational Support & Documentation

• Problem Resolution: Acts as a technical resource for resolving complex incidents and participates in root-cause analysis to prevent recurring system failures.
• Automation Implementation: Utilizes and maintains PowerShell scripts and automation workflows as defined by senior staff to improve task efficiency.
• Knowledge Sharing: Contributes to the team’s collective knowledge by authoring clear technical documentation and provides high-level technical mentorship to intermediate technical staff and cross-functional IT teams.

Qualifications:

• Bachelor’s degree from an accredited institution in computer information systems, computer science, or a related field or an equivalent combination of education and professional experience relevant to the position.
• 4 years of progressive systems administration experience in a mid-to-large enterprise environment (500 users).
• Demonstrated experience in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management.
• Demonstrated experience with Microsoft Entra ID (formerly Azure AD), including Active Directory synchronization, SSO integrations, and Conditional Access policies.
• Demonstrated experience with Microsoft Endpoint Manager (Intune), NinjaOne, and Windows Autopilot for automated device provisioning and policy enforcement.
• Demonstrated experience with PowerShell scripting.
• Microsoft Office Applications: Standard proficiency with Teams, Outlook, Word, Excel, and PowerPoint.
• Preferred Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) – preferred, Microsoft 365 Certified: Administrator Expert (MS-102) – preferred, Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) – preferred, CompTIA Security - preferred, Imprivata Enterprise Access Management with SSO – preferred
• Advanced proficiency in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management.
• Advanced proficiency in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management.
• Advanced proficiency in Microsoft Entra ID (formerly Azure AD), including Active Directory synchronization, SSO integrations, and Conditional Access policies.
• Proficiency in PowerShell scripting to automate administrative tasks, user lifecycle management, and patching schedules.
• Strong technical documentation skills and the ability to provide direct mentorship to intermediate technical staff and cross-functional IT teams.
• Demonstrated experience effectively managing assignments and SLA compliance within an enterprise ticketing system.
• Ability to serve as a Tier 3 escalation lead, performing root-cause analysis on complex technical issues.
• Ability to establish and maintain effective working relationships with people of all ages and social and ethnic backgrounds, including patients, medical staff, co-workers, and the public.
• Ability to work independently and as part of a team.
• Effective verbal and written communication, interpersonal, organizational, problem-solving, time management, and multi-tasking skills.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

Pay Scale of Starting Pay for role: $43.03-$64.54/hr. DOE