Resort Maintenance Supervisor

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Job Summary

Job Duties

• Follows-up on work assignments to ensure efficient, thorough completion of assigned work orders. (Essential)
• Performs water testing and other maintenance duties related to a well-water system or on-site water meters, if applicable. Ensures water samples are taken on a regular basis. (Essential)
• Assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities such as lawns, clubhouses, pools, streets, curbs, and gardening/landscaping. (Essential)
• Assists with the selection of all contractual services. Supervises on-site contractors. (Essential)
• Completes regular inspections of resident sites throughout the resort. (Essential)
• Assists with move-in procedures: performs resale inspection authorization, prepares commencement inventory checklist & oversees lot mods, ensures management presence at move-in, supervises all contractors, and maintains exterior of model homes until sold. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Prioritizes and resolves resort service requests, including maintaining records of types and frequency of service requests received.
• Collaborates with Resort Manager to establish emergency maintenance on-call schedule.
• Performs duties in a safe manner, adhering to all safety procedures and properly using safety equipment.
• Assists with maintenance issues regarding new homes as directed.
• Maintains vehicle/equipment maintenance logs and ensures proper maintenance of resort vehicles.
• Coordinates and ensures completion of routine maintenance and minor emergency repairs.
• Ensures safe storage of hazardous chemicals and/or equipment.
• Prepares all maintenance-related logs in accordance with the Operations Manual.
• Reviews exterior improvement and tree maintenance/removal requests.
• Maintains inventory of equipment, tools, and supplies. Purchases equipment, supplies, and services as needed with Resort Manager approval, ensuring to adhere to budget guidelines.
• Meets with Resort Manager daily to report on the status of all scheduled maintenance work; notifies manager of unsightly or hazardous conditions and recommended solutions.
• Issues resident rule reminders and violation notices and follows-up as needed.
• Assists Resort Manager with aspects of the capital expenditure program, including reviewing budget variances as needed.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 3 years in experience with general maintenance techniques, repair work, and grounds (Required)
• 1 year in previous supervisory experience (Preferred)
• Demonstrated knowledge of plumbing, construction, pool and grounds maintenance
• Proficient in operating various hand tools and power equipment
• Excellent organizational skills
• Good verbal and written communication skills
• Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
• Ability to respond to resort needs during non-business hours