What are the responsibilities and job description for the Rental Operations Manager position at Sun Valley Resort?
Sun Valley Resort is seeking a Rental Operations Manager to oversee all aspects of our rental operations, ensuring a seamless guest experience across multiple locations. This role manages rental flow, inventory, and administration while driving operational improvements and supporting a dynamic team.
Duties & Responsibilities:
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Manage daily rental operations at ski and bike rental locations.
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Oversee rental fleet organization, maintenance, pricing, and inventory using RTP and Aspenware systems.
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Hire, train, and mentor Rental Floor Supervisors and Tune & Repair staff.
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Collaborate with IT, Marketing, and leadership on online reservations and website updates.
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Develop efficient scheduling, manage timeclock approvals, and administer commissions.
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Analyze rental trends and contribute to purchasing strategies.
Qualifications:
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Strong leadership and organizational skills; able to prioritize in a fast-paced environment.
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Experience with RTP, Aspenware, Microsoft Office Suite (Word, Excel).
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Strong communication skills and a team-oriented approach.
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Ability to manage inventory, staffing, and operational improvements.
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Previous experience in retail, rental, or resort operations preferred.
- Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
- Can safely lift and/or move up to 25 pounds and lift and/or move up to 50 pounds
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Flexible schedule, including availability for weekends and holidays
