What are the responsibilities and job description for the Commercial Business Development Manager position at Sun Title?
About Sun Title: Sun Title Agency of Michigan is Michigan’s relationship-first title insurance agency operating across 11 markets and trusted by commercial attorneys, lenders, developers, and investors to close their most important deals. We are the "YES" company when others hit roadblocks, we find solutions. Our commercial reputation is built on the quality of our people and the relationships that bring clients back every time.
The Role: We are not looking for a transactional rep who chases volume. We are looking for a trusted advisor who becomes indispensable to their clients who shows up after the deal closes and earns the kind of loyalty that turns a client into a champion. If you measure your success by whether your clients couldn’t imagine closing without you, this role was built for you. The Commercial Business Development Manager owns new client development and account management for Sun Title’s Commercial Property Division across West and Southwest Michigan. Half of your world is building new relationships with commercial attorneys, lenders, developers, and investors. The other half is deepening and protecting the client relationships that already trust Sun Title to close their most important deals. You will also lead and develop our Commercial Sales Assistant building a small but effective business development team.
What You’ll Do:
New Business Development
• Identify, prospect, and convert new commercial relationships across West and Southwest Michigan attorneys, lenders, developers, builders, investors
• Execute a structured prospecting plan with defined outreach cadences and conversion targets
• Represent Sun Title at trade association and other industry-related gatherings
• Conduct discovery meetings that uncover client needs and articulate Sun Title’s value proposition with confidence
Account Management
• Serve as the primary relationship manager for Sun Title’s existing commercial client portfolio every key client has heard from you in the last 30 days
• Act as the internal client advocate, working alongside Commercial Escrow Officers to ensure every transaction exceeds expectations
• Identify cross-sell and expansion opportunities within the existing book
Team Leadership
• Train, develop, and direct the Commercial Sales Assistant delegate effectively, model our culture, and develop their skills
• Set clear expectations, provide regular feedback, and help them grow into a high-performing contributor
Pipeline & Reporting
• Maintain a complete, current CRM pipeline that tells a clear story about activity, conversion, and account health
• Report regularly to the Director of Operations on pipeline health, new business activity, and KPI progress
What Success Looks Like:
Required
• 3 years of B2B sales, business development, or account management experience with a demonstrated track record
• Strong relationship management skills you retain, grow, and deepen accounts over time
• Exceptional communication skills; comfortable with commercial attorneys, senior lenders, and experienced developers
• CRM discipline your pipeline is always current and complete
• Ability to develop and direct an entry-level direct report
• Valid driver’s license and reliable personal transportation
Preferred
• Experience in hospitality, insurance, medical or professional sales
• Familiarity with B2B selling and relationship building
• Bachelor’s degree in Business, Marketing, Sales, Real Estate, or related field
The Attributes We Seek:
Sun Title’s culture is built on genuine care and solutions-first thinking. The right person will naturally embody:
• Relationship-first, always you stay in touch because you want to, not because a CRM told you to
• Disciplined prospector a full account book is never an excuse to stop hunting
• Trusted within 30 minutes credibility and warmth that clients feel immediately
• Player-coach you close a deal and develop your team member, and both get your best
• Resilient rejection doesn’t define you; the next relationship does
• YES! mindset finds a way for every client, every time