What are the responsibilities and job description for the Senior Manager, Medical Field Training position at SUN PHARMA?
Position Summary
The Senior Manager, Commercial Reimbursement and Medical Affairs Training is responsible for designing, implementing, and managing comprehensive training programs for the Medical Science Liaison (MSL) team, the Certified Nurse Educators (CNE) Team and the Professional Relations team (PRD). This role ensures that these team members are equipped with the scientific knowledge, communication skills, and compliance understanding necessary to excel in their roles. The ideal candidate will have a strong background in medical affairs, adult learning principles, field-based medical roles, field reimbursement, compliance and interacting with Key Opinion Leaders.
Key Responsibilities
The Senior Manager, Commercial Reimbursement and Medical Affairs Training is responsible for designing, implementing, and managing comprehensive training programs for the Medical Science Liaison (MSL) team, the Certified Nurse Educators (CNE) Team and the Professional Relations team (PRD). This role ensures that these team members are equipped with the scientific knowledge, communication skills, and compliance understanding necessary to excel in their roles. The ideal candidate will have a strong background in medical affairs, adult learning principles, field-based medical roles, field reimbursement, compliance and interacting with Key Opinion Leaders.
Key Responsibilities
- Training Program Development: Design and deliver onboarding and continuous education programs for MSLs, CNEs and Professional Relation Directors, including therapeutic area knowledge, product training, scientific engagement, and soft skills.
- Curriculum Management: Develop and maintain training materials, e-learning modules, workshops, and assessments aligned with corporate and medical strategies.
- Field Coaching & Support: Provide ongoing coaching and mentoring to MSLs through field visits, feedback sessions, and performance evaluations.
- Cross-functional Collaboration: Partner with Medical Affairs, Clinical Development, Compliance, and Commercial teams to ensure training content is accurate, relevant, and aligned with strategic goals.
- Metrics & Evaluation: Establish KPIs to measure training effectiveness and impact on MSL performance. Use data to refine and improve training programs.
- Compliance & Standards: Ensure all training programs adhere to regulatory guidelines, internal SOPs, and industry best practices.
- Advanced degree (PharmD, PhD, MD, or equivalent) in a scientific discipline.
- Minimum 3–5 years of experience in Medical Affairs, including field-based roles (e.g., MSL).
- Proven experience in training, coaching, and instructional design.
- Strong understanding of adult learning principles and instructional methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to travel up to 25%.
- Experience with LMS platforms and digital training tools.
- Certification in training or coaching (e.g., ATD, ICF) is a plus.
- Therapeutic area expertise relevant to the company’s portfolio.
- Strategic thinking with a passion for talent development.