What are the responsibilities and job description for the Assistant Manager - West position at Sun Pacific Energy?
Basic Function:
An Assistant Manager is responsible for maintaining Customer Service as per company standard of “Friendliness, Cleanliness, and Honesty”, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all Company policies and store standards. The Assistant Manager will work shifts opposite of Store Manager to ensure management coverage.
Principal Responsibilities:
- Ensure that each Customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every
customer, maintaining outstanding standards, solid product knowledge and all other components of customer service. - Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements.
- Assist in floor moves, merchandising, display maintenance and store housekeeping.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
- Adhere to all Company policies, procedures and practices including signing, pricing, and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountability at POS registers.
- Communicate Customer requests to management.
- Any other duties assigned by management.