Events Coordinator

As our Events Coordinator, you will be responsible for seeking out profitable events and large group business by pursuing, developing, and scheduling special events for the resort. You will implement and oversee guest event venue sales and related event services.

This position may require flexible scheduling availability.

Job Requirements:

• Perform targeted outbound pursuit of events and large group business to strategically grow overall property revenue and profit
• Actively pursue new accounts and business, including e-mail correspondence, cold calls, prospecting calls, follow-up calls, and participation in marketing and sales strategy
• Respond to all incoming leads, queries, and requests in a professional, friendly, and timely manner
• Coordinate with vendors and on-property resources to ensure successful event execution
• Maintain clear communication of all inquiries and offers with the Food & Beverage Manager as well as working together to appropriate price event business to maximize revenue
• Provide resort tours to prospective clients
• Develop long-term business relationships
• Establish relationships and networks with key third parties to garner a robust volume of qualified lead referrals for event business
• Manage a digital master calendar of all daily, weekly, and annual events
• Track and measure all sales activity by tracking all leads from inquiry to final billing
• Prepare, review, and finalize formal agreements and enforces property policies and requirements
• Prepare and successfully execute on-property meetings and events with clients while continually evaluating event performance and metrics to convert to actionable improvements
• Maintain up-to-date awareness of area activities and market trends
• Develop and maintain positive working relationships with all supervisors, team members, and support teams to reach common goals

Job Qualifications:

• 6 months experience in organizing events, including luncheons, weddings, and other special occasions
• Ability to respond to business needs after normal business hours
• Ability to use Microsoft Office
• Ability to work under minimal supervision
• Advanced computer proficiency
• Demonstrated ability to manage multiple competing priorities
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Flexibility to work events during non-business hours
• Strong customer service skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. IHM Outdoors is unable to guarantee a specific number of work hours per week.

Training:

IHM Outdoors is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join IHM Outdoors from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time Family Leave
• 401(k) Retirement plan - IHM Outdoors Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

IHM Outdoors uses E-Verify to confirm work authorization in all municipalities where it is required by law.