What are the responsibilities and job description for the Bilingual Customer Service Loan Specialist position at Sun Loan Company?
Join the Sun Loan Team: Where Excellence Meets Opportunity!
Are you ready to embark on a rewarding career journey with a company that values your growth and well-being? Look no further than Sun Loan! We are seeking dynamic individuals to join our team and become a part of our success story.
For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.
Sun Loan Company is currently looking for reliable, ambitious, and exceptional Customer Service Loan Specialists to join our dynamic team! Our ideal candidate is a positive, coachable, and dependable team-oriented individual who is driven to provide 5-star customer service in a professional, positive, and friendly manner.
As a Customer Service Loan Specialist, you will be the face of Sun Loan, interacting daily with our customers both in-person and over the phone. In our small team environment, each person plays an important role in the company's success, supporting customers within the community in problem-solving their financial needs.
Job duties include:
- Assess customer's loan needs and provide valuable solutions.
- Process new loans and manage communication regarding account status.
- Execute collection calls on overdue accounts.
- Generate new sales leads through marketing and community networking.
- Other duties as assigned.
- Must be bilingual (English/Spanish)
Must have availability to work:
- Monday - Thursday 8:30 am - 5:30 pm.
- Fridays 8:30 am - 6:00 pm.
- Saturdays 8:30 am -12:30 pm (rotational basis related to office needs).
- Some overtime may be required.
- No Sundays!
Why Sun Loan is Your Ideal Workplace:
- Formal and Comprehensive Training Program: At Sun Loan, we believe in investing in our employees from day one. Our formal and comprehensive training program ensures that you receive the skills and knowledge needed to excel in your role. Whether you are a seasoned professional or just starting your career, our training program will equip you for success and continuous advancement.
- Low-Deductible Medical Plan: Your health matters, and we understand the importance of providing quality healthcare. Sun Loan offers a low-deductible medical plan that ensures you and your family have access to top-notch healthcare services without breaking the bank. We prioritize your well-being because a healthy team is a thriving team.
- Internal Mobility Opportunities: Sun Loan is committed to fostering professional growth within our organization. We believe in promoting from within and providing our employees with the chance to explore new opportunities and challenges. Your career path is not limited - take advantage of our internal mobility programs to climb the ladder and achieve your career goals.
- Insightful Progress Reports: Transparency is key to our success. At Sun Loan, we provide detailed and insightful progress reports that allow you to gauge our office's performance towards goals. We believe in open communication and keeping our team informed every step of the way. Your contributions matter, and you'll always know how your hard work is making a difference.
- Managers Who Care: Our leadership team is dedicated to creating a positive and supportive work environment. You'll find managers at Sun Loan who genuinely care about your well-being and professional development. We foster a culture of collaboration and encouragement, ensuring you feel valued and motivated to excel in your role.
Join Us and Shine Bright at Sun Loan!
If you are ready to be a part of a company that values its employees, invests in their growth, and fosters a culture of success, then Sun Loan is the place for you. Apply today and embark on a fulfilling career journey where your potential is recognized and rewarded.
Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
HP123
- Job Family SLC Operations
- Pay Type Hourly
- Houston, TX, USA
Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
