Embroidery Shop Assistant

Sun Kissed Embroidery is looking for a dependable, trustworthy, detail-oriented Embroidery Assistant to join our team.

Embroidery experience is helpful, but not required. We are willing to train the right person who learns quickly, works hard, takes initiative, and takes pride in doing quality work.

This is a hands-on position in a busy custom embroidery and graphics shop. Our Embroidery Assistant is involved in the entire process — from receiving and organizing customer orders through production, quality control, and preparing finished orders for pickup.

Job Responsibilities

Garment & Order Handling

• Receive, count, and check incoming garments and customer orders
• Compare garments and quantities to order paperwork
• Sort, organize, and keep individual customer jobs together throughout production
• Accurately measure garments for embroidery placement
• Fold, organize, bag, and prepare completed orders for customer pickup
• Verify finished quantities and order accuracy

Embroidery Production

• Learn to operate commercial embroidery equipment
• Hoop garments accurately and consistently
• Load and unload garments from embroidery machines
• Change thread and bobbins as needed
• Monitor machines during production
• Trim threads and jump stitches
• Remove backing/stabilizer and clean finished embroidery
• Recognize production problems and learn basic troubleshooting
• Safely work around embroidery machinery, needles, scissors, lighters, and other sharp tools

Quality Control

Attention to detail is extremely important in this position.

• Check spelling, names, monograms, logos, thread colors, and embroidery placement
• Verify garment sizes, quantities, and order specifications
• Inspect completed embroidery for quality
• Identify mistakes or problems before an order reaches the customer

Customer Service & Front Counter

• Greet and assist customers
• Answer phones and take accurate customer information
• Assist customers with order pickups
• Accept payments and handle money responsibly
• Communicate professionally and clearly with customers and coworkers

Honesty and trustworthiness are essential, as this position involves customer property, customer orders, and handling payments.

General Shop Responsibilities

• Unpack incoming shipments and organize merchandise
• Help maintain an organized production and work area
• Sweep, clean, take out trash, and assist with general shop upkeep
• Stay productive during slower periods and recognize tasks that need to be completed
• Help wherever needed to keep orders and production moving efficiently

What We're Looking For

The right person will be:

• Dependable and punctual
• Honest and trustworthy
• A fast learner
• Detail-oriented and accurate
• Comfortable working in a fast-paced environment
• Able to work independently after training
• Able to follow instructions carefully
• Willing to take initiative rather than requiring constant direction
• Friendly and comfortable working with customers
• A good communicator
• Comfortable learning equipment and new processes
• Able to manage multiple tasks while staying organized
• Able to work carefully with customer-owned merchandise

Physical Requirements

This is an active, hands-on production position. Applicants must be able to:

• Stand for several hours throughout the workday
• Frequently reach, bend, measure, fold, hoop, and handle garments
• Perform repetitive tasks using their hands and arms
• Safely work around commercial embroidery equipment, needles, scissors, and other tools
• Lift and carry up to 30 pounds

Experience

Previous embroidery experience is a plus, but not required.

We are happy to train someone who has the right work ethic, aptitude, attention to detail, and willingness to learn.

Additional computer or office responsibilities may become available as the employee becomes trained and demonstrates the ability to take on additional responsibilities.

Experience with the following is helpful but not required:

• Microsoft Excel
• QuickBooks
• Embroidery software
• Email and general computer applications

Schedule & Pay

20–32 hours per week

Starting pay is $11.00 per hour minimum, with the possibility of a higher starting rate based on relevant experience and skills.

Sun Kissed Embroidery is a small, locally owned business where every team member plays an important role. We're looking for someone who wants to learn, work hard, take pride in what they produce, and become a dependable part of our team.

PLEASE DO NOT CALL the store inquiring about the position. We are extremely busy and phone calls will not be tolerated. Please submit your resume/work history to be considered.

Pay: $11.00 - $15.00 per hour

Expected hours: 20.0 – 32.0 per week

Benefits:

• On-the-job training

Work Location: In person

Salary : $11 - $15