Customer Representative - Travel

Company Description

Sun-Kissed and Moonlit Travel specializes in creating bespoke, luxury vacation experiences designed to help clients relax while every detail is thoughtfully managed. From beach getaways to European escapes, cruises, all-inclusive resorts, and Disney experiences, we tailor each journey to match our clients' preferences and travel style.

By partnering with trusted travel suppliers, we provide exceptional value, exclusive perks, and seamless travel experiences. With services offered in both English and Spanish, our team is dedicated to delivering personalized, high-quality support at every stage of the planning process.

Role Description

This is a remote contract opportunity for a Customer Representative - Travel.

This role is a great fit for career changers, travel enthusiasts, stay-at-home parents, or anyone looking for a flexible, meaningful remote opportunity built around something they love.

In this role, you will work directly with clients to design and coordinate personalized travel experiences from start to finish — understanding their preferences, recommending destinations, and managing bookings including flights, accommodations, cruises, and activities.

You will also collaborate with travel partners, maintain client communication, and ensure each trip is well-organized and stress-free.

Key Responsibilities

Consult with clients to understand their travel preferences, goals, and budget

Design customized travel itineraries based on client needs

Coordinate bookings for flights, accommodations, transportation, and activities

Provide recommendations and guidance throughout the planning process

Maintain clear and professional communication with clients

Manage reservations, payments, and travel documentation accurately

Stay informed on destinations, travel updates, and supplier offerings

Qualifications

Strong communication and customer service skills

Organized, detail-oriented, and able to manage multiple bookings

Comfortable working independently in a remote environment

Genuine interest in travel planning and helping others create meaningful experiences

Experience in customer service, hospitality, or travel is helpful but not required

Familiarity with travel booking platforms is a plus

Spanish language skills are a plus

Who This Is For

This opportunity is ideal for someone who:

Loves travel and wants to turn that passion into a flexible career

Is looking for remote work that fits around their lifestyle

Is self-motivated and excited to build something of their own

Wants ongoing mentorship, training, and a supportive team behind them

What We Offer

Flexible, remote work environment

Comprehensive training and onboarding support

Performance-based earning potential

Ongoing mentorship and professional development

Access to travel industry tools, resources, and exclusive supplier perks

A collaborative, welcoming team culture