What are the responsibilities and job description for the Sales Coordinator position at Sun, Inc.?
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Job Summary
The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.
Job Duties
- Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)
- Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
- Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)
- Assists prospective residents by checking the status of Sun Homes inventory (Essential)
- Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)
- Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
- Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
- Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
- Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
- Ensures office supplies are sufficiently stocked and prepares supply orders as needed
- Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
- Assists with planning and coordinating resident relations events and activities within the community
- Maintains records and files in accordance with the Operations Manual
- Completes new move-in incentive requests for non-Sun Homes deals
- Other duties as assigned
Requirements
- High School Diploma or GED (Required)
- 1 year in in a sales coordinator or in another administrative position (Required)
- Strong customer service skills
- Good problem-solving skills
- Excellent verbal and written communication skills
- Professional appearance
- Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
- Must have a valid driver's license
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty