What are the responsibilities and job description for the Ranger position at Sun, Inc.?
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Job Summary
RV Rangers assist with all site set-ups for arriving and departing guests. They are responsible for escorting arrivals to their site after normal business hours, communicating all issues and concerns to the RV Resort Manager, and monitoring the pool(s) for unregistered guests. Rangers provide excellent customer service to prospective and current guests and residents in the resort at all times.
Job Duties
- Leads RVs to sites, ensuring to locate them properly within the individual site areas. Assists guests with site set-up as needed (Essential)
- Checks transient sites daily for departures. Removes trash from recently vacated transient sites (Essential)
- Checks all sites for issues or problems (i.e. water, sewer, hornets, etc.). Reports all maintenance issues and concerns to RV Resort Manager and/or maintenance (Essential)
- Inspects tied down RVs, park models, and manufactured homes for cleanliness, rust, damage and other problems prior to permitting their sale
- Completes various surveys of tied down units as required by main office
- Oversees the sales of sewer donuts and electrical adapters, if applicable
- Completes site measurements as requested
- Delivers special packages and/or one-day mail to appropriate sites
- Assists with coverage of the main gate when needed
- Routinely checks swimming pool(s) for unregistered guests, if applicable
- Tags vehicles for removal by owner at unrented transient sites
- Follows safety procedures while performing duties
- Other duties as assigned
- Handles guest and resident questions and complaints directly or refers them to the appropriate department
- Provides guests with accessibility by patrolling the resort frequently and assisting them when needed
- Treats sites, both manufactured home and RV, for fire ant infestation as requested and as a normal procedure when spotting units on-site
Requirements
- High School Diploma or GED (Required)
- Basic computer proficiency, including the ability to use email and the internet
- Flexibility to work events during non-business hours
- Must be able to lift at least 25 lbs
- Must have a valid driver's license
- Strong organizational skills
- General knowledge of janitorial work, plumbing, and grounds maintenance
- Ability to provide legible written reports
- Hard-working and willingness to take direction and carry-out tasks
- Strong communication skills
PERKS & BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!
- Paid sick leave
- Online access to view and update personal information, review paystubs, annual W2s, and more
- Participation in company-wide SunRewards program
- Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
- Get paid daily with DailyPay
- Access to hundreds of online learning modules via Sun University
- Vacation RV site rent discounts at Sun Outdoors locations nationwide