What are the responsibilities and job description for the District Manager position at Sun, Inc.?
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Job Summary
District Managers are responsible for the operational aspects and the continued profitability of multiple communities and will serve as the day-to-day point of contact for residents. The District Manager is on call, and is responsible the districts' operations including capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, property maintenance, budgeting, human resource management, and most importantly, resident relations. The District Manager will ensure a positive working atmosphere for team members and provide excellent service to the residents of the district.
Job Duties
- Manages the rent collection process for the district of communities, including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts. (Essential)
- Identifies and prepares sites for Sun Homes models and home move-ins. (Essential)
- Monitors, codes and approves invoices. (Essential)
- Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations. (Essential)
- Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
- Consults with the appropriate party to determine the best course of action in the event a question or situation does not have an established guideline
- Maintains delinquencies and eviction proceedings while adhering to Sun's policies
- Approves new move-in incentive requests, and completes market surveys as required
- Initiates and ensures the timely distribution of lease renewals and rent increase notices
- Coordinates and manages the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up
- Reviews residency applications and approves or denies residency as appropriate
- Ensures that overall appearance of the communities in the district are well maintained and groomed to Sun's curb appeal standards
- Inspects and provides recommendations for renovations, as well as performs insurance inspections
- Monitors and maintains community assets and equipment on a continuous basis
- Assists with the preparation of annual operating budget, including providing accurate data to assist in capital expenditure and expansion budget needs
- Reviews and compiles monthly property accounting reports, and prepares monthly explanation of P&L variances
- Selects, supervises and reviews contractual services as directed, an initiates and maintains local dealer relationships
- Ensures community newsletter is published quarterly
- Other duties as assigned
Requirements
- High School Diploma or GED (Required)
- Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
- 3 years in property management experience, including 2 years of supervisory experience (Required)
- 6 months in prior sales and leasing experience (Required)
- General knowledge of maintenance
- Demonstrated leadership abilities
- Strong organizational skills
- Solid negotiation skills
- Ability to thrive in a fast-paced environment
- Working knowledge of basic accounting principles
- Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
- Computer proficiency, including the internet and Microsoft Office Suite
- Flexibility to respond to community needs during non-business hours
- Ability to live on-site within the community (housing provided)
- Must have a valid driver's license
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
