What are the responsibilities and job description for the Receptionist position at Sun Harbor?
Position: Receptionist
Facility: Sun Harbor
Location: Port Charlotte
Schedule: Part-Time | Weekends | 4:30 PM – 8:00 PM
Pay Rate: $17–$18 per hour
Join Our Team as a Receptionist
Sun Harbor is seeking a friendly, organized, and professional Receptionist to be the welcoming face of our facility. As the first point of contact for residents, families, visitors, and staff, you will play an essential role in creating a positive, supportive, and efficient front-desk experience.
This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering excellent customer service.
Key Responsibilities
Answer and direct incoming calls, relay messages, or transfer calls to voicemail as needed.
Provide accurate facility information, including directions, general inquiries, and department contacts.
Operate telephone and paging systems efficiently.
Assist residents with phone calls and coordinate communication with nursing staff when necessary.
Greet visitors warmly, provide directions, and offer assistance as appropriate.
Ensure visitors follow facility guidelines and safety protocols.
Monitor the front entrance for resident safety and manage visitor sign-in procedures.
Maintain positive communication with residents, families, and healthcare professionals.
Keep updated records of residents, staff, and emergency contact information.
Coordinate visits from sales representatives and outside vendors.
Schedule resident transportation and appointments as needed.
Maintain strict compliance with HIPAA regulations and facility confidentiality policies.
Qualifications
High school diploma or GED required.
Minimum of 2 years of customer service, reception, or administrative experience; healthcare or nursing home experience preferred.
Strong telephone etiquette and experience with multi-line phone systems.
Excellent communication and customer service skills.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office and general office equipment.
Ability to read, write, speak, and understand English.
Ability to make independent decisions and adapt to new processes.
Why Join Sun Harbor?
At Sun Harbor, we are committed to providing compassionate care and creating a welcoming environment for our residents, families, and team members. If you are a motivated and customer-focused professional who enjoys being part of a supportive team, we encourage you to apply.
Apply today and help us create a warm and welcoming experience for everyone who walks through our doors.
https://info.flclearinghouse.com
Salary : $17 - $18