Car Rental Agent

THIS JOB STARTS AS PART-TIME BUT HAS THE OPTION TO GO FULL-TIME DEPENDING ON A COUPLE OF FACTORS

Sun Diego Car Rental has an opportunity for a part-time customer service agent at our main location near the San Diego Airport. We are a company founded on treating our customers with the utmost respect and focusing on making their trip seamless. We have been in business for over 28 years and have earned trust from our customers due to our reputation.
We promote within!

We are looking for the following:
An enthusiastic and driven person who is eager to be part of our team. Someone who can multitask and thrive under pressure. A person who can effectively communicate and listen when working with a client. Dependability and availability are a must for this position. Must be a team player and understand this role has multiple responsibilities. Weekends will be required during peak season.

Responsibilities:
Detail-oriented individual who can provide outstanding customer service. Must be able to retain names well.
Answer questions regarding reservations and rentals.
Ability to perform vehicle inspections for rentals.
Gather documents from customers.
Prepare and create rental agreements.
Provide customers with undivided attention while working on their rentals and/or reservations.
Filing and other office duties.
Answer emails and reach out to customers via email/phone.
Drive vehicles.
Be able to assist upper management.
Order parts and keep tabs on vehicle maintenance.
Collect payments.

Qualifications:
Must be over the age of 21.
Must have a valid driver's license and a clean driving record.
High school diploma and/or G.E.D. (College education preferred)
Minimum of two years of customer service experience.
Can handle multiple tasks at a given time.
Sales background, 2 years (preferred).
Has basic knowledge of operating Windows.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must consent to a background check (paid by employer).
English/Spanish speaker (preferred).
Apart from religious observances, must have open availability and must be able to work days, nights, weekends, and holidays.

Pay:
Starting pay is $20 an hour.
Company car after 90 days with a good driving record (must carry full coverage auto insurance (if promoted to full-time).
Paid sick days and paid vacation (if promoted to full-time).
401K after 90 days (if promoted to full-time).
Dental insurance after 90 days (if promoted to full-time).

Equal Opportunity Employer/Disability/Veterans

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• On-the-job training
• Paid time off
• Parental leave

Compensation Package:

• Bonus opportunities
• Hourly pay

Schedule:

• Day shift
• Monday to Friday
• No nights
• Overtime
• Weekends as needed

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• San Diego, CA 92101 (Required)

Ability to Relocate:

• San Diego, CA 92101: Relocate before starting work (Required)

Work Location: In person