What are the responsibilities and job description for the Front Counter- Customer Service position at Sun Country Cleaners, LLC?
Description
Customer Service Representative
Schedule: Monday – Friday, 1:00 PM – 7:00 PM; Alternating Saturdays, 9:00 AM – 3:00 PM
Compensation & Benefits
- Weekly pay schedule
- Bonus opportunities
- Paid Time Off (PTO) and Paid Holidays
- Health insurance options available
Job Summary & Core Responsibilities
As a primary point of contact, you will serve as a friendly greeter and ensure the efficient handling of customer orders. Duties include, but are not limited to:
- Order Processing: Accurately detail incoming garments for the processing facility; upon return, verify and organize orders on racks at your store.
- Customer Excellence: Act as a "Customer Pleaser" by providing welcoming service and proactive problem resolution with professional follow-through.
- Operations: Manage basic daily computer tasks and maintain a clean, organized work environment.
Candidate Requirements
- Positive, kind, and respectful communication with customers and team members
- Strong attention to detail in all aspects of order handling
- High level of reliability, dependability, and trustworthiness
- Self-motivated and proactive approach to tasks
Requirements
Personal Requirements:
- Be Kind and Caring
- Ability to use a computer
- Able to communicate customers request to the processing facility
- Able to be self motivated, detail oriented
- Able to stand, bend & lift
- Be a team player on this award winning team
Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.