What are the responsibilities and job description for the Customer Service- Kiosk Store front location position at Sun Country Cleaners, LLC?
Description
Hey, are you looking for a position in Customer Service? Have you ever heard of a Dry Cleaning Kiosk? Here's the lowdown:
Your Schedule (It's a little flexible!):
- Standard hours are Mon--Fri 12:00 PM - 6:00 PM.
- You'll also have rotating Saturdays from 9:00 AM - 3:00 PM.
- Sometimes overtime is available at other locations as well!
What You Get Paid & Perks:
- You'll get paid every week.
- There's a potential weekly bonus just for showing up on time!
- You get Paid Time Off (PTO) and Paid Holidays.
- We offer Health Insurance options.
What You'll Be Doing (Your Job as a "Customer Pleaser"):
- You're the friendly face! Welcome everyone, be positive, kind, and respectful to customers and your teammates.
- Help customers drop off and pick up their orders using the kiosk.
- Pay close attention when handling orders—make sure you detail, rack (load), and check everything for accuracy and condition.
- If there's a problem, jump on it and follow through professionally.
- You'll use a computer every day (basic skills are fine).
- Keep your work area clean and tidy.
- Be reliable—show up on time, in uniform, and ready to go!
- We need you to be trustworthy and motivated.
Requirements
Things You Need to Be Able to Do:
- Standing: You'll be on your feet for most of your shift (typically 6-7 hours).
- Lifting: You need to be able to bend, lift, and carry garment/laundry bags up to about 30 lbs.
- Skills: You need to be detail-oriented and great at following directions.
- Talking: Excellent speaking and writing skills are a must for dealing with customers every day.
- Vibe: You are kind, caring, and professional when talking to people, no matter what's going on personally and professionally.