Supervisor Crew Scheduling

JOB SUMMARY

The Crew Scheduling Supervisor is responsible for the oversight of the daily Crew Scheduling operation including the supervision of crew schedulers and travel coordinators. This position is responsible for the safety and legality of the flight crew members schedules in accordance with 14 CFR Part 117 and CFR Part 121 (Federal Aviation Regulations) and contractual agreements. The Crew Scheduling Supervisor will work with other operational personnel to keep all parties informed of crew rest issues, scheduling conflicts and legality concerns.

Job Description

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure all crew scheduling personnel are performing respective duties while on duty. Assist the Manager Crew Scheduling in evaluating crew scheduling personnel performance.
• Review open time and segment reports as well as legality reports. Work with the Schedulers to formulate plans in the event flight operations are affected.
• Orchestrate adjustments to crew activity with SOC.  Make necessary changes in accordance with applicable CFRs, company policies and procedures.
• Brief SOC on the current reserve status with regards to reserves available and any open flights or trips.
• Oversee travel coordination and payroll preparation.
• Participate in crew scheduling personnel training.
• Participate in the daily operations meeting.
• Answering and handling calls from crew members through the main phone line.
• Provide crew scheduling information to crew members daily.
• Responsible for confidential and time sensitive material.
• Any other duties assigned by management

SUPERVISORY RESPONSIBILITY

None

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High School Diploma, GED, or equivalent
• Previous Crew Scheduling experience
• Experience with AIMS airline software
• Working knowledge of crew scheduling policies and procedures
• Knowledge of crew member collective bargaining agreements and work rules
• Knowledge of FAR (Federal Aviation Regulations)
• Ability to identify and resolve crew legality/scheduling conflicts
• Ability to multi-task and perform under irregular operating conditions
• Excellent customer service skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office

PREFERRED SKILLS

• Associates Degree or bachelor’s degree in related field
• Previous Crew Scheduling experience
• Previous supervisory experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones photocopiers, filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

ADDITIONAL NOTES

Additional Notes

AAP/EEO STATEMENT

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.