Manager of Inside Sales

The Manager Sales at SUN Automation will manage and direct the work of a team of inside sales representatives who are responsible for selling organizational products or services via phone or email. 

RESPONSIBILITIES

• Provides competitive assessments, product or sales training, or pricing and contracting assistance to the sales team. 
• Assists marketing, advertising, or related departments in promoting the organization's products or services. 
• Comprehensive knowledge of the field's concepts and principles of product line offering. 
• Leads and directs the work of internal sales department and has full authority for personnel decisions. 
• Primarily focused on administering established policies and procedures, departmental budgeting, strategic planning, and procedural change.
• Assist with recruiting, hiring, training inside and outside sales personnel.
• Set performance goals for the team and monitor team performance through metrics.
• Conduct regular coaching, feedback sessions, and performance reviews.
• Foster a positive, results-driven team culture.
• Develop and implement sales strategies aligned with company goals.
• Identify target markets, segments, and customer profiles.
• Collaborate with marketing to generate leads and support demand generation.
• Address customer inquiries, complaints, or escalations.
• Collaborate with regional sales managers, technical sales team, SUN distributors and agents as well as the SUN parts department on strategic accounts.
• Ensure accurate records are maintained in CRM system.
• Manage pricing, quotations, and proposals with accuracy.
• Establish smooth coordination with production, logistics, and other internal departments.
• Standardize workflows for handling leads, quotes, and customer follow-ups.
• Work with production, engineering, and logistics to provide accurate product information and delivery timelines.
• Align with accounting and operations departments to ensure proper contract execution and invoicing.
• Attend trade shows as required.

QUALIFICATIONS

• Bachelors in Sales/Marketing, Business, or Engineering preferred.
• 5 years’ experience in an industrial material supply chain and/or purchasing in corrugated manufacturing industry preferred.
• Ability to interpret technical product specifications and drawings (blue prints).
• Exposure to B2B sales.
• On the job knowledge of scheduling, inventory control, and other related functions beneficial.
• Proficient in the use of Word, Excel or similar computer applications in a Windows environment.
• High competence in written and oral communication skills, analytical problem solving, decisiveness, and planning required.
• Strong leadership and negotiation skills; very organized and detail oriented.
• Customer relationship management (CRM) proficiency, e.g., Salesforce.
• Ability to develop sales strategies and forecast sales.

BENEFIT SUMMARY

• Health and Wellness: Medical; Dental; Vision.
• Financial Future: 401k Plan with Company Match; Bonus Program (variable annual bonuses based on company performance); Employee Stock Ownership Plan (annual ESOP stock allocations after meeting eligibility criteria).
• Well-being and Support: Wellness Program; Education Assistance; Paid Time Off.
• Safety and Comfort: Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.